Experienced fire captain with 20 years of community service and leadership. Currently operating MSB Transport Service, specializing in expedited delivery. Strong skills in communication, critical thinking, problem solving, and personnel management. Recently certified claims adjuster through Texas Department of Insurance, seeking to leverage diverse experiences in a claims adjusting role.
Overview
21
21
years of professional experience
Work History
Owner/Operator
MSB Transport Service
12.2023 - Current
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Maintained daily, legible DOT log book and submitted corresponding documents.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Fire Captain
Mont Belvieu Fire Department
10.2007 - 12.2023
Facilitated interdepartmental training exercises that fostered teamwork between firefighters, paramedics, and law enforcement officers on scene management techniques.
Improved firefighter safety through consistent training sessions and adherence to established guidelines.
Compiled and maintained log books, run reports and training records.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Promoted fire safety awareness within the community by organizing and participating in public outreach events, such as open houses and safety presentations.
Preserved order and discipline among subordinates and gave assignments and instructions.
Delivered timely incident reports to senior leadership, providing accurate data for budgetary decisions and policy development purposes.
Paramedic
Trinity Bay Emergency Medical Services
01.2005 - 10.2018
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Education
Bachelor of Science - Emergency Management Administration
West Texas A&M University
Canyon, TX
05.2027
Certificate - Claims Adjuster
Adjuster Pro
Houston, TX
01.2025
Certificate - Fire Academy
Texas Fire Academy
Porter, TX
10.2010
Certificate - Paramedic Program
Lee College
Baytown, TX
01.2005
Skills
Critical thinking
Active listening
Highly motivated
Team collaboration
Policy interpretation
Casualty and property loss
Advanced oral and written communication skills
Decision-making
Auto damage estimation
Personnel management
Technical rescue
Fire suppression
Public education
Incident command
Emergency management
Staff development and leadership
Crew leadership
Emergency response coordination
Structural assessment
Attention to detail
Business planning
DOT compliance
Risk management
Strong work ethic
Vehicle inspections
Timeline
Owner/Operator
MSB Transport Service
12.2023 - Current
Fire Captain
Mont Belvieu Fire Department
10.2007 - 12.2023
Paramedic
Trinity Bay Emergency Medical Services
01.2005 - 10.2018
Bachelor of Science - Emergency Management Administration
Advisor to the Governor at Hellenic Aviation Service Provider (HASP), Civil Service under the Ministry of Infrastructure and TransportAdvisor to the Governor at Hellenic Aviation Service Provider (HASP), Civil Service under the Ministry of Infrastructure and Transport