Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Derik Oakley

Derik Oakley

Everett,WA

Summary

Dedicated and passionate team member with a proven track record of excelling in fast-paced environments and consistently delivering exceptional customer service. Strong communication and organizational skills, combined with charisma, attention to detail, and reliability, make me ideally suited for your next employment opportunity.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Property Manager

Discovery Land Company-Gozzer Ranch Golf and Lake Club
03.2021 - 12.2024
  • Performing regular routine inspections and maintenance, to verify home mechanical systems are functioning properly
  • Managing several multi-million dollar estates, as well as team support other PM's in a community of 140 estates
  • Maintaining a strong relationship with the HOA so all aspects of the property are within compliance
  • Providing concierge services, directing cleaning staff, and arranging limousine services
  • Keeping close communication with sales staff to stage/open homes for showings
  • Delivering the final 'product' to the Member when new homes and remodels have been completed
  • Maintaining and vetting positive relationships with preferred vendors
  • Meeting with insurance brokers and inspectors so coverage is optimized
  • Working intently with members to complete various checklists and requests for home repairs
  • Adept at basic technical troubleshooting of home mechanical systems
  • Providing a personal, discrete, and care free home ownership for Members and VIP's
  • Otherwise know as 'the problem solver'

Bus Driver Trainer

Coeur D'Alene School District
11.2019 - 03.2021
  • Daily operations included, student management and transportation
  • Pre/Post vehicle safety and mechanical inspections
  • Provided support, training, and advice to colleagues and new trainees
  • Responsible for gathering and presenting content for weekly training sessions

Bus Driver

Mercer Island School District
05.2015 - 08.2019
  • Daily operations included, student management and transportation
  • Pre and post vehicle mechanical inspections

Mercedes Benz and Porsche Service Manager

Autohaus of Peoria
02.2009 - 01.2012
  • Problem solved challenges with viable solutions
  • Organized and ordered special tools, supplies, and uniforms
  • Monitored and exceeded sales goals with Service Director
  • Managed and mentored Technicians, Advisors, Porters, and Logistics
  • Presented and performed in weekly television advertisements
  • Worked with factory representatives to exceed expectations and requirements
  • Provided personalized service to high profile clientele
  • Developed and nurtured relationships with clients and colleagues

Mercedes Benz Assistant Service Manager

Phil Smart Mercedes Benz
06.1995 - 12.2007
  • Responded to client concerns and requests
  • Provided personalized service to high profile clientele
  • Demonstrated an exemplary record of CSI scores
  • Managed team of five technicians, porters, and office personnel
  • Monitored sales and productivity goals with Service Director
  • Consistently sold parts and service of $100k+ per month

Education

Business Study -

University of Montana
Missoula, MT
01.1992

Associate in Two-years - Criminal Justice

Bellevue Community College
Bellevue, WA
01.1989

High School Diploma - General Studies

Woodinville High School
06.1987

Skills

  • Mechanical
  • Customer Service Ambassador
  • Service Management
  • Customer Experience
  • Reynolds and Reynolds
  • Detail oriented
  • Team Management
  • Automotive Repair
  • Property Management
  • Photography
  • Customer Care
  • Mac
  • Commercial Driving
  • Auto Service Management
  • Management
  • Driving Instructor-Commercial and High Performance

Certification

  • Commercial Driver's License (CDL), B, 09/01/25, ID, S (School bus), P (Passenger vehicles)
  • Washington State Boating License, Present
  • Air Brake Endorsement, Present
  • Washington State Concealed Pistol License, 01/01/25, 01/01/30
  • Motorcycle License, Present
  • CDL B, Present
  • Passenger Endorsement, Present
  • School Bus Endorsement, Present
  • Driver's License, Present

Timeline

Property Manager

Discovery Land Company-Gozzer Ranch Golf and Lake Club
03.2021 - 12.2024

Bus Driver Trainer

Coeur D'Alene School District
11.2019 - 03.2021

Bus Driver

Mercer Island School District
05.2015 - 08.2019

Mercedes Benz and Porsche Service Manager

Autohaus of Peoria
02.2009 - 01.2012

Mercedes Benz Assistant Service Manager

Phil Smart Mercedes Benz
06.1995 - 12.2007

High School Diploma - General Studies

Woodinville High School
  • Commercial Driver's License (CDL), B, 09/01/25, ID, S (School bus), P (Passenger vehicles)
  • Washington State Boating License, Present
  • Air Brake Endorsement, Present
  • Washington State Concealed Pistol License, 01/01/25, 01/01/30
  • Motorcycle License, Present
  • CDL B, Present
  • Passenger Endorsement, Present
  • School Bus Endorsement, Present
  • Driver's License, Present

Business Study -

University of Montana

Associate in Two-years - Criminal Justice

Bellevue Community College
Derik Oakley