Dedicated and passionate team member with a proven track record of excelling in fast-paced environments and consistently delivering exceptional customer service. Strong communication and organizational skills, combined with charisma, attention to detail, and reliability, make me ideally suited for your next employment opportunity.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Property Manager
Discovery Land Company-Gozzer Ranch Golf and Lake Club
03.2021 - 12.2024
Performing regular routine inspections and maintenance, to verify home mechanical systems are functioning properly
Managing several multi-million dollar estates, as well as team support other PM's in a community of 140 estates
Maintaining a strong relationship with the HOA so all aspects of the property are within compliance
Providing concierge services, directing cleaning staff, and arranging limousine services
Keeping close communication with sales staff to stage/open homes for showings
Delivering the final 'product' to the Member when new homes and remodels have been completed
Maintaining and vetting positive relationships with preferred vendors
Meeting with insurance brokers and inspectors so coverage is optimized
Working intently with members to complete various checklists and requests for home repairs
Adept at basic technical troubleshooting of home mechanical systems
Providing a personal, discrete, and care free home ownership for Members and VIP's
Otherwise know as 'the problem solver'
Bus Driver Trainer
Coeur D'Alene School District
11.2019 - 03.2021
Daily operations included, student management and transportation
Pre/Post vehicle safety and mechanical inspections
Provided support, training, and advice to colleagues and new trainees
Responsible for gathering and presenting content for weekly training sessions
Bus Driver
Mercer Island School District
05.2015 - 08.2019
Daily operations included, student management and transportation
Pre and post vehicle mechanical inspections
Mercedes Benz and Porsche Service Manager
Autohaus of Peoria
02.2009 - 01.2012
Problem solved challenges with viable solutions
Organized and ordered special tools, supplies, and uniforms
Monitored and exceeded sales goals with Service Director
Managed and mentored Technicians, Advisors, Porters, and Logistics
Presented and performed in weekly television advertisements
Worked with factory representatives to exceed expectations and requirements
Provided personalized service to high profile clientele
Developed and nurtured relationships with clients and colleagues
Mercedes Benz Assistant Service Manager
Phil Smart Mercedes Benz
06.1995 - 12.2007
Responded to client concerns and requests
Provided personalized service to high profile clientele
Demonstrated an exemplary record of CSI scores
Managed team of five technicians, porters, and office personnel
Monitored sales and productivity goals with Service Director
Consistently sold parts and service of $100k+ per month
Education
Business Study -
University of Montana
Missoula, MT
01.1992
Associate in Two-years - Criminal Justice
Bellevue Community College
Bellevue, WA
01.1989
High School Diploma - General Studies
Woodinville High School
06.1987
Skills
Mechanical
Customer Service Ambassador
Service Management
Customer Experience
Reynolds and Reynolds
Detail oriented
Team Management
Automotive Repair
Property Management
Photography
Customer Care
Mac
Commercial Driving
Auto Service Management
Management
Driving Instructor-Commercial and High Performance
Certification
Commercial Driver's License (CDL), B, 09/01/25, ID, S (School bus), P (Passenger vehicles)
Washington State Boating License, Present
Air Brake Endorsement, Present
Washington State Concealed Pistol License, 01/01/25, 01/01/30
Motorcycle License, Present
CDL B, Present
Passenger Endorsement, Present
School Bus Endorsement, Present
Driver's License, Present
Timeline
Property Manager
Discovery Land Company-Gozzer Ranch Golf and Lake Club
03.2021 - 12.2024
Bus Driver Trainer
Coeur D'Alene School District
11.2019 - 03.2021
Bus Driver
Mercer Island School District
05.2015 - 08.2019
Mercedes Benz and Porsche Service Manager
Autohaus of Peoria
02.2009 - 01.2012
Mercedes Benz Assistant Service Manager
Phil Smart Mercedes Benz
06.1995 - 12.2007
High School Diploma - General Studies
Woodinville High School
Commercial Driver's License (CDL), B, 09/01/25, ID, S (School bus), P (Passenger vehicles)
Washington State Boating License, Present
Air Brake Endorsement, Present
Washington State Concealed Pistol License, 01/01/25, 01/01/30
Motorcycle License, Present
CDL B, Present
Passenger Endorsement, Present
School Bus Endorsement, Present
Driver's License, Present
Business Study -
University of Montana
Associate in Two-years - Criminal Justice
Bellevue Community College
Similar Profiles
Cooper JohnsonCooper Johnson
Marina Dock Hand at Gozzer Ranch Golf & Lake ClubMarina Dock Hand at Gozzer Ranch Golf & Lake Club