Cooper Johnson
Boise,ID
Summary
Communications major at Boise State University seeking a sales internship to apply strong interpersonal and communication skills. Eager to leverage academic knowledge in persuasion, organizational communication, listening, and nonverbal communication to contribute to sales and business development success.
Overview
3
3
years of professional experience
Work History
Marina Dock Hand
Gozzer Ranch Golf & Lake Club
05.2022 - Current
- Responded to all customer inquiries thoroughly and professionally.
- Responded to customer requests efficiently and with knowledgeable assistance in a very fast paced setting.
- Responsible for preparing and safely maneuvering owners watercraft for use and storage.
- Prepared and maintained over 20 clients' boats daily, ensuring high standards of service and care.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Worked flexible hours; night, weekend, and holiday shifts.
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
Sales Associate
Big 5 Sporting Goods
10.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Consistently helped meet daily sales targets by assisting 30+ customers, contributing to a 10% increase in daily revenue.
Education
Bachelor of Arts - Communications
Boise State University
Boise, ID12-2025
High School Diploma -
Lakeland High School
Rathdrum, ID06.2021
Skills
- Exceptional Customer Service
- Customer Satisfaction
- Excellent communicator
- Hard working
- Punctual
- Team Player
- Cash Register Operation
- Upselling Experience
- Excellent Listening Skills
Timeline
Sales Associate
Big 5 Sporting Goods
10.2023 - 05.2024
Marina Dock Hand
Gozzer Ranch Golf & Lake Club
05.2022 - Current
Bachelor of Arts - Communications
Boise State University
High School Diploma -
Lakeland High School
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