- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- I participate in low-impact exercises to strengthen core muscles
- Music
- Enjoy hobbies that combine physical activity with outdoor exploration
Justin Keefe
New London
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Marina Dock Hand
Three Belles Marina
06.2021 - Current
- Provided prompt response to emergencies, ensuring the safety of all marina patrons.
- Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
- Managed mooring assignments to optimize space utilization while accommodating specific boat owner requests when possible.
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
- Assisted in coordinating special events at the marina to foster community engagement.
- Educated customers on local boating regulations and guidelines for safe navigation within the harbor area.
- Confirmed excellent customer service by quickly resolving customer concerns.
Education
No Degree - Business Administration
University of Connecticut
Storrs, CT05-2028
High School Diploma -
East Lyme High School
East Lyme Ct06-2024
Skills
- Boat handling
- Heavy lifting
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Cash register operation
- Customer satisfaction
Interests
Timeline
Marina Dock Hand
Three Belles Marina
06.2021 - Current
No Degree - Business Administration
University of Connecticut
High School Diploma -
East Lyme High School
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