Derin Daniels
HENRICO,VA
Summary
Accomplished Communications Technician with a proven track record at IES Communications, enhancing network reliability and system performance through expert installation and maintenance of fiber optics and structured cabling. Skilled in troubleshooting and remote support, demonstrating meticulous attention to safety and efficiency. Achieved significant time and resource savings by conducting precise site surveys and coordinating effectively with teams.
Overview
12
12
years of professional experience
Work History
Communications Technician II
IES Communications
Henrico VA
08.2022 - Current
- Increased system reliability through routine maintenance of communication equipment and infrastructure.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Followed standards and procedures to maintain safe work environment.
- Conducted site surveys to assess the feasibility of proposed communication installations, saving time and resources during project planning stages.
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
Communications Technician
IES Communications
Henrico, VA
05.2019 - 08.2022
- Installed and managed structured cabling infrastructure.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Followed standards and procedures to maintain safe work environment.
- Conducted site surveys to assess the feasibility of proposed communication installations, saving time and resources during project planning stages.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Dressed and labeled cables for easy identification and traceability.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Residential Cable Technician
Matrix Communications Llc
Richmond, VA
05.2012 - 05.2019
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Ensured timely service delivery by effectively managing daily work schedules and prioritizing tasks.
Education
Diploma - Computer Science
Andrew Jackson High School
Cambria Heights, NY06.1989
Skills
- LAN and WAN Networks
- Remote Support
- Troubleshooting
- Schematics Reading
- System Installation
- Network configuration
- Fiber Optics
- VoIP Technologies
- IT Infrastructure
- Equipment Installation
- Testing Procedures
- Telecommunications Systems
- High-speed internet installation
- Troubleshooting and repair
- Test equipment operation
- Work order completion
- Installing equipment
- Device Installation
- Network Troubleshooting
- Installation and maintenance
Timeline
Communications Technician II
IES Communications
08.2022 - Current
Communications Technician
IES Communications
05.2019 - 08.2022
Residential Cable Technician
Matrix Communications Llc
05.2012 - 05.2019
Diploma - Computer Science
Andrew Jackson High School