Derin Patino

• Operated Box trucks, delivering packages to businesses and residential homes
• Followed very strict guidelines and protocols, getting DOT certified to ensure the daily safety of drivers around me.
• Delivered over 300 packages daily under varying weather, responsible for the entire route and ensuring a very high level of order and organization takes place daily in order to finish the route daily.
• Ensured efficiency with excellent customer service, helping to keep Amazon's high expectation pertaining to positive interactions during deliveries.
• Demonstrated reliability and accountability by consistently meeting performance targets and delivery quotas.

• Monitored daily tasks including vehicle installations, customer service, websites, inventory and social media.
• Performed vehicle installations including ceramic coatings, paint protection film, window tint and detailing, ensuring quality from beginning to end.
• Provided beginning-to-end customer support ensuring customer satisfaction.

This included:

1. Providing a first point of contact from advertisements and arranging in-person consultations.

2. Presenting and closing package and bundle options based on current and potential needs.

3. Providing daily service updates via text on customers vehicles.

4. Lastly, requesting reviews and delivering comprehensive post-service care, acting as a hotline for any remaining questions.

• Negotiated with international suppliers to receive optimal pricing on inventory.
• Created and managed pricing structures to maximize profitability and competitiveness within the area.

• Multi Role Position included stowing/picking warehouse inventory, unloading/loading to and from trucks, managing damaged or improper inventory based on warehouse NFPA Classification or damage level of product.
• Fast paced, self motivated position
• Lift up to 50+ LB throughout the day / standing position work environment
• Operated Hand Pallet Jacks
• Operated (PIT) Laser Guided Vehicles including assessment of condition of vehicle following protocol
• Daily team effort throughout every position