Summary
Overview
Work History
Education
Certification
Timeline
Generic

Derion Davis

Milwaukee,WI

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caregiver

Five GoodMen Living Facility
02.2023 - 01.2025

Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Also assisted clients with activities of daily living, promoting independence and quality of life.

Customer Service Representative - Remote

DentaQuest
11.2022 - 01.2023

Processing patient payments, verifying medical and dental insurance, and processing insurance claims as they apply. Responded to customer requests for products, services, and company information.

Computer Technician

Robert Half Staffing Agency
06.2022 - 10.2022
  • Programs computers for the state of Wisconsin and Michigan public schools, and tested hardware. Performed troubleshooting to correct computer hardware and software malfunctions.

Assembly Line Worker

JW Speakers
12.2021 - 04.2022

Assembled automotive headlights and speakers, using blueprints, and work orders, as well using various machines, such as air presses, sonic welders, and plotting machines. Also stocked and replenished parts used on assembly line to maintain consistent supply and inventory.

Unemployment Claims Specialist - Remote

Robert Half Staffing Agency
06.2020 - 11.2021

Assisted claimants in navigating the unemployment benefits system, addressing concerns regarding benefits, and assisting with appeal requests. Maintained up-to-date knowledge of federal and state regulations governing unemployment insurance programs, ensuring compliance at all times.

Education

Associate of Applied Science -

Milwaukee Area Technical College
Milwaukee, WI
08.2019

Certification

First Aid Certification, 06/01/2023

Timeline

Caregiver

Five GoodMen Living Facility
02.2023 - 01.2025

Customer Service Representative - Remote

DentaQuest
11.2022 - 01.2023

Computer Technician

Robert Half Staffing Agency
06.2022 - 10.2022

Assembly Line Worker

JW Speakers
12.2021 - 04.2022

Unemployment Claims Specialist - Remote

Robert Half Staffing Agency
06.2020 - 11.2021

Associate of Applied Science -

Milwaukee Area Technical College
Derion Davis