Professional Summary
Overview
Work History
Education
Skills
Timeline

Derion Veal

Xylem Inc.
Baytown,TX.
14
years of professional experience

Results-driven professional with over 10 years of experience in refinery operations. Expertise in developing and managing high-performing teams, prioritizing safety and delivering exceptional customer service. Skilled in translating strategic goals into actionable tasks, conflict resolution, and organizational development.

Work History

Senior Field Service Technician

4 Years 10 Months
Xylem Inc. | 2021.09 - Current
  • Led troubleshooting and repair of complex systems and enhancing operational efficiency.
  • Developed and implemented preventive maintenance schedules to extend equipment lifespan and optimize performance.
  • Analyzed field data to identify trends, driving strategic improvements in service delivery processes.
  • Collaborated with teams to resolve technical issues, ensuring customer satisfaction, and timely project completion.
  • Conducted quality inspections on products, identifying defects and ensuring compliance with industry standards.
  • Trained new employees on safety protocols and machinery operation, fostering a culture of safety awareness.
  • Conducted quality control checks on raw materials and finished products to maintain product integrity.
  • Conducted routine inspections and troubleshooting of pumps, motors, and chemical feed systems.
  • Operated and maintained wastewater treatment equipment, ensuring compliance with environmental regulations.
  • Diagnosed and repaired various pump systems to ensure optimal performance.
  • Led training sessions for engineers on best practices in pneumatic system design and maintenance.

Industrial Hygiene Technician

4 Years 6 Months
Total Safety | 2017.02 - 2021.08
  • Developed hazard controls and emergency plans, ensuring availability and functionality of safety equipment and PPE.
  • May conduct general air quality monitoring and make recommendations for hazard control or personal protective equipment based on the interpretation of this data
  • Supported companies in improving safety protocols and addressing hazard concerns.
  • Oversaw OSHA-mandated recordkeeping and accident analysis paperwork to maintain regulatory compliance.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Performed routine and preventive calibration to ensure accuracy, reliability, and compliance with the company standards.
  • Conducted time studies for various manufacturing processes, optimizing workstations and reducing cycle times.

Associates Security Officer

1 Year 8 Months
US Security | 2015.06 - 2017.02
  • Monitor and authorize entrance of vehicles or people in the property
  • Monitored and authorized entrance of vehicles or people to ensure safety and security of premises
  • Remove wrongdoers or trespassers from the area
  • Check surveillance cameras periodically to identify disruptions or unlawful acts
  • Investigated individuals for suspicious activity or possessions to prevent potential security threats
  • Responded to alarms by investigating and assessing situations to mitigate risks and ensure safety
  • Apprehend and detain perpetrators according to legal protocol before arrival of authorities

Team Sales Associate

8 Months
Target | 2014.10 - 2015.06
  • Knowledge of guest service fundamentals and experience supporting a guest-first culture across the store
  • Experience executing daily/weekly workload to support business priorities and deliver on sales goals
  • Executed daily/weekly workload to align with business priorities and achieve sales goals
  • Learned the importance of being a team player and to lead from the front.

Sales Associate Team Leader

2 Years
Champs Sports | 2012.04 - 2014.04
  • Was lead sales representative and made sales goals
  • Helped the store become #1 in District.
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Partnered with customers, sales associates, Assistant Manager, and Store Manager to enhance communication and service
  • Led sales team as primary representative, consistently achieving sales goals
  • Contributed to store ranking as #1 in District through effective sales strategies

Education

High School Diploma

Robert E. Lee High School | Baytown, Texas | 06.2014

Skills

Field service operations
Technical troubleshooting
Preventive maintenance
Control system design
Electrical diagnostics
Equipment installation
Heavy machinery operation
Field measurements
Technical training
Power tools
Safety compliance
Customer service

Timeline

Senior Field Service Technician

Xylem Inc.
2021.09 - CurrentRead More

Industrial Hygiene Technician

Total Safety
2017.02 - 2021.08Read More

Associates Security Officer

US Security
2015.06 - 2017.02Read More

Team Sales Associate

Target
2014.10 - 2015.06Read More

Sales Associate Team Leader

Champs Sports
2012.04 - 2014.04Read More

Robert E. Lee High School

High School Diploma
Read More
Derion Veal