Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derk Wichhart

Creston,IA

Summary

Dynamic Test Automation Team Lead at Allplan with a proven track record in reducing manual testing efforts through innovative automation solutions. Skilled in test management tools and training, I foster a collaborative environment while driving continuous improvement initiatives, enhancing software quality, and mentoring teams to achieve excellence.

Overview

20
20
years of professional experience
2
2
years of post-secondary education

Work History

Test Automation Team Lead

SDS2
01.2025 - 08.2025
  • In charge of building a test automation solution in house to test a portfolio of Applications with my experience gained from using commercial test automation applications.
  • Reduced manual testing efforts by implementing automated tests for various applications.
  • Contributed to continuous improvement initiatives within the organization, fostering a culture of innovation and adaptability.
  • Maintained a Jira backlog for the team to work from and confluence for documentation
  • Used Scrum framework methods.
  • Managed resource allocation effectively, maximizing team efficiency and output during peak periods.

UI/UX Team Lead

SDS2
01.2021 - 01.2025
  • Trained new team members by relaying information on company procedures.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

QA Analyst

SDS2
01.2013 - 01.2021
  • Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
  • Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
  • Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
  • Evaluated and Implemented commercially developed test automation applications. (Testing Anywhere, VTask Studio, Eggplant Functional)
  • Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
  • Improved software quality by executing thorough test plans and identifying defects before release.

Support Specialist

SDS2
05.2005 - 01.2013
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
  • Taught a week long training class both on-site and off-site to new customers who purchased our application.

Education

Associate of Science - Structural Engineering

Southwestern Community College
Creston
04.2023 - 05.2025

Skills

  • Test management tools (Eggplant, Eggplant Manager)
  • Training and mentoring
  • Test case design
  • Regression testing expertise
  • Version control systems (git, perforce)
  • Scripting language proficiency (Sensetalk, a bit of python)
  • Software development lifecycle

Timeline

Test Automation Team Lead

SDS2
01.2025 - 08.2025

Associate of Science - Structural Engineering

Southwestern Community College
04.2023 - 05.2025

UI/UX Team Lead

SDS2
01.2021 - 01.2025

QA Analyst

SDS2
01.2013 - 01.2021

Support Specialist

SDS2
05.2005 - 01.2013
Derk Wichhart