DERLYNN BAKER
Hertz
Winston-Salem
7
years of professional experience
Highly motivated Goal oriented Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Work History
Sales Associate /Management Trainee
2 Months- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Assisted customers with product selections, enhancing overall shopping experience.
- Managed inventory levels, coordinating with team to optimize stock availability.
- Processed vehicle rentals efficiently, utilizing property management software for accuracy.
- Handled day-to-day customer or client questions via telephone or email.
Salesman
9 Months- Engaged customers through product knowledge, enhancing overall shopping experience.
- Developed and maintained strong relationships with repeat customers, fostering loyalty.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Set and achieved company defined sales goals.
Merchandising Sales Associate
5 Years 5 Months- Tasked with loading purchased merchandise into cars and truck beds while adhering to company standards of procedure
- Collaborated with event setup that includes ensuring all technological accommodation were met
- Nourished the plants within the garden center to ensure quality, health and appearance were adequate
Merchandise Stocker
4 Years 2 Months- Ensured isles and shelves were spotless and organized to company’s specifications
- Managed 50lbs or more when loading or unloading company trucks ensuring I followed all safety protocols
- Provided exceptional customer service
Education
Bachelor of Science - Biology, General Biology
- Biological Chemistry | Organic Chemistry | Anatomy & Physiology | Microbiology | Genetics
- WSSU Chess Club Member| 2023-Current
- African American Males in Stem| 2023-2024
- Dean’s List Recipient
Skills
Laboratory techniques
Critical thinking
Data analysis
Positive and professional
Microsoft Word
Collaboration
Communication
Active Listening
Customer service
Teamwork and collaboration
Problem-solving skills
Outgoing personality
Timeline
Sales Associate /Management Trainee
Hertz
06.2026 - CurrentRead More
Salesman
Journeys Shoes
06.2025 - 03.2026Read More
Merchandise Stocker
Walmart
06.2019 - 08.2023Read More
Merchandising Sales Associate
Lowes
03.2019 - 08.2024Read More
Winston-Salem State University
Bachelor of Science from Biology, General Biology
Read More