Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ashley Perez Duarte

McAllen

Summary

Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Lead Sales Associate

Aldo Shoes
08.2024 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Trained new sales associates to ensure consistent performance across the team.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Barista

Qargo Coffee
12.2024 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Bachelor of Science - Biomedical Sciences

The University of Texas Rio Grande Valley
Edinburg, TX
05-2028

High School Diploma -

Mcallen Memorial High School
McAllen, TX
06-2024

Skills

  • Customer service
  • Retail store operations
  • Opening and closing procedures
  • Team leadership
  • Teamwork and collaboration
  • Mentoring and training
  • Bilingual
  • Time management
  • Laboratory documentation
  • Laboratory techniques
  • Quality control monitoring
  • Laboratory testing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

Excel 2019 Certification

Excel 2019 Expert Certification


Timeline

Barista

Qargo Coffee
12.2024 - 04.2025

Lead Sales Associate

Aldo Shoes
08.2024 - Current

Bachelor of Science - Biomedical Sciences

The University of Texas Rio Grande Valley

High School Diploma -

Mcallen Memorial High School

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Ashley Perez Duarte