Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Derlys Yurley Ruiz Torres

Charlotte,NC

Summary

Bilingual banking professional with extensive experience in customer service, financial transactions, and team leadership. Proven ability to enhance client satisfaction and streamline processes while fostering a collaborative team environment. Transitioning into education with a commitment to leveraging strong communication and problem-solving skills to create an engaging classroom experience. Eager to secure an internship that supports a student-centered learning approach and promotes lifelong learning.

Overview

12
12
years of professional experience

Work History

Universal Banker

Bancolombia
Meta, Colombia, Granada
07.2009 - 04.2018

Executed all duties and tasks tied to the replaced position.

Teller / Head Teller

  • Handled daily financial transactions efficiently.
  • Managed the bank vault and replenished ATMs for efficient cash distribution.

Financial Advisor

  • Marketed and promoted financial services, such as savings accounts, CDs, loans, insurance.
  • Collaborated with the team to develop sales strategies for banking services.
  • Advised clients on the use of mobile applications and online banking services.

Assistant Branch Manager

  • Supervised and led the branch team, ensuring compliance with goals and banking protocols.
  • Coordinated with the armored transportation service (Brinks) for cash collection.
  • Managed and operated banking platforms for financial transactions and administrative control.

Branch Manager

Lubricants of Guaviare
Meta, Colombia, Acacias
09.2008 - 02.2009

As the Branch Manager of a Yamaha motorcycle dealership.

  • Managed daily operations for optimal efficiency.
  • Managed inventory, including receiving, recording, and auditing motorcycles and spare parts.
  • Handled financial transactions, including sales invoicing, cash flow management, and bank deposits.
  • Supervised personnel, assigned tasks, and ensured compliance with company policies.

Bank Teller

Popular Bank (Banco Popular)
Meta, Colombia, Acacias
11.2007 - 08.2008
  • Processed daily banking transactions, including deposits, withdrawals, payments, and transfers.
  • Oversaw cash handling, ensuring accurate records.
  • Delivered quality customer service, addressing account inquiries.

Internship

Colombia subsidy (Colsubsidio)
Colombia, Bogotá
03.2006 - 02.2007

Education

Business Administration -

CECAR
Villavicencio, Colombia
03-2018

Labor Technician For Competencies in Administrative Administration -

Agroindustrial Politecnic
Granada, Colombia
12-2014

Professional Technician in Accounting And Financial Management -

SENA
Fusagasuga
06-2007

High School Diploma -

Clara Fey Institution
Bogotá. Colombia
11-2002

Bachelor's Degree in English -

CECAR
Sincelejo, Colombia

Skills

  • Empathy and Active Listening
  • Student-Centered Service Orientation
  • Adaptability and Problem Solving
  • Innovative Teaching Strategies
  • Patience and Emotional Intelligence
  • Passion for Teaching & Learning

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Universal Banker

Bancolombia
07.2009 - 04.2018

Branch Manager

Lubricants of Guaviare
09.2008 - 02.2009

Bank Teller

Popular Bank (Banco Popular)
11.2007 - 08.2008

Internship

Colombia subsidy (Colsubsidio)
03.2006 - 02.2007

Business Administration -

CECAR

Labor Technician For Competencies in Administrative Administration -

Agroindustrial Politecnic

Professional Technician in Accounting And Financial Management -

SENA

High School Diploma -

Clara Fey Institution

Bachelor's Degree in English -

CECAR
Derlys Yurley Ruiz Torres