Results-driven Credit Supervisor experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
15
15
years of professional experience
Work History
Staff Accountant/Credit Collections Supervisor
Dominion Dealer Solutions
01.2009 - 11.2023
Worked with customers to answer questions, resolve disputes and research discrepancies.
Processed recurring automated payments and credit card payments.
Assisted with reconciliations and customer communications.
Received inbound customer calls related to credit and accounts receivable.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Supported customers with invoices, statements and other basic questions.
Worked with outside collection agency to assist with bad debt recovery