Deron Savage
Houston,TX
Summary
Well cultured Assistant Director of Operations with broad experience in overseeing business operations, managing logistics, and developing strategic plans. Strengths include strong leadership skills, ability to optimize operational processes, and proficiency in fiscal management. Previous work history showcases significant impact made through improved efficiency, cost reduction strategies, and team development.
Overview
20
20
years of professional experience
Work History
Assistant Director of Operations
HHS
Houston , TX
12.2023 - Current
- Provide guidance and leadership to team members, ensuring they meet their targets.
- Coordinate with other departments to ensure proper communication and collaboration between teams.
- Develop and manage operational budget for the department.
- Ensure compliance with health and safety regulations regarding hazardous materials, cleaning products and equipment usage.
OPERATIONS MANAGER
Crothall Healthcare Services
Houston, TX
01.2023 - 12.2023
- Assigned specific tasks to individual team members and evaluated performance
- Helped team members use supplies efficiently to achieve department objectives and reduce waste
- Checked inventory for required supplies and made lists for needed cleaning products
- Conducted trainings for company employees on safety initiatives to comply with federal regulations
- Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions
ENVIRONMENTAL SERVICE MANAGER
Next Level Hospitality Services
Greensburg, PA
01.2020 - 12.2022
- Responsible for the daily operations of housekeeping and laundry departments according to facility policy and procedures and federal/state regulations
- Provide leadership and guidance to ensure that safety standards and client expectations are satisfactorily met
- Oversee staff and manage schedules and budget
- Manage daily cleaning as well as weekly and monthly projects
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs
Operations Manager
Belmont Behavioral Hospital
Philadelphia
01.2013 - 12.2020
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
ASSISTANT DEPARTMENT MANAGER
Nordstrom
King of Prussia, PA
01.2011 - 12.2013
- Built relationships with staff and customers
- Helped recruit and select service minded sales professionals, created a positive work environment while managing to exceed daily sales goals
- Implemented different sale and service techniques to increase store revenue
ASSISTANT STORE MANAGER
bebe Stores
Philadelphia, PA
01.2008 - 12.2011
- Managed store operations, overseeing day-to-day tasks and ensuring customer satisfaction
- Led a team of employees, providing guidance and support to meet store goals
- Developed and implemented strategies to increase sales and improve efficiency
CUSTOMER SERVICE REPRESENTATIVE
Citizens Bank
Philadelphia
01.2005 - 12.2008
- Accurately conducted all credit and debit transaction in compliance with established bank policies and procedures
- Delivered excellent service to all bank customers, responded to customers inquiries and request resolved issues with credit savings and debit accounts
Education
BACHELOR OF SCIENCE - HUMAN DEVELOPMENT AND FAMILY STUDIES
Penn State University
Skills
- Service Quality Management
- Inventory Management
- Performance Evaluations
- Shift Scheduling
- Multiple Priorities Management
- New Employee Hiring
- Relationship Building
- Goal Setting
- Staff Supervision
- Verbal and Written Communication
- Customer Service
- Complex Problem Solving
- Scheduling and Coordinating
- Temperature Control
- Quality Assurance
Timeline
Assistant Director of Operations
HHS
12.2023 - Current
OPERATIONS MANAGER
Crothall Healthcare Services
01.2023 - 12.2023
ENVIRONMENTAL SERVICE MANAGER
Next Level Hospitality Services
01.2020 - 12.2022
Operations Manager
Belmont Behavioral Hospital
01.2013 - 12.2020
ASSISTANT DEPARTMENT MANAGER
Nordstrom
01.2011 - 12.2013
ASSISTANT STORE MANAGER
bebe Stores
01.2008 - 12.2011
CUSTOMER SERVICE REPRESENTATIVE
Citizens Bank
01.2005 - 12.2008
BACHELOR OF SCIENCE - HUMAN DEVELOPMENT AND FAMILY STUDIES
Penn State University