Summary
Overview
Work History
Education
Skills
Timeline
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DE'RON ROBERTSON

DE'RON ROBERTSON

Charlotte,NC

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

8
8
years of professional experience

Work History

Client Compensation Specialist

LPL Financial
01.2025 - Current
  • Enhanced company's ability to attract top talent by conducting thorough market research on industry compensation trends.
  • Developed custom reports and dashboards to provide management with up-to-date information on key compensation metrics.

Client Service Excellence Representative

Vanguard
04.2021 - 11.2024
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.

Warehouse Associate

Amazon
09.2020 - 04.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

General Merchandise Expert

Target
06.2017 - 08.2019
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Supported inventory management efforts with timely unloading of shipments and accurate record-keeping of incoming products.

Education

Bachelor's of Fine Arts Degree - Acting

University of North Carolina at Greensboro
Greensboro, NC
12.2019

Skills

  • Customer Service
  • Active Listening
  • Conflict Resolution
  • Critical Thinking
  • Data Collection
  • Time Management
  • Technical Support
  • Merchandise Stocking
  • Data Visualization and Presentations
  • Excel Functions
  • Video Editing
  • Attention to Detail

Timeline

Client Compensation Specialist

LPL Financial
01.2025 - Current

Client Service Excellence Representative

Vanguard
04.2021 - 11.2024

Warehouse Associate

Amazon
09.2020 - 04.2021

General Merchandise Expert

Target
06.2017 - 08.2019

Bachelor's of Fine Arts Degree - Acting

University of North Carolina at Greensboro

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