Axis Certified
Derrek Anderson
Tolling Management
Carrollton,TX
Summary
Insightful Information Technology Roadway Supervisor with 20 years of Tolling experience including oversight of infrastructure, application support and tolling services. Dedicated to customer satisfaction with focused delivery of roadway technical solutions. Proven leader in directing projects, maintenance and support of complex systems. Highly adept in request for proposal development, project planning, technology needs assessments and staff training.
Overview
19
19
years of professional experience
24
24
years of post-secondary education
2
2
Certifications
Work History
IT Roadway Systems Supervisor
NORTH TEXAS TOLLWAY AUTHORITY
05.2022 - Current
- Piloted various projected and designed replacement equipment for EOL tolling
- Trained and mentored technicians and groomed them for various promotions throughout the department
- Designed and outfitted multiple tolling trailers
- Coordinated with vendors to ensure proper resources and equipment to complete various projects
- Manages over 15 technicians
- Handles Payroll and personnel issues
- Completed and distributed quarterly and annual reviews for the technicians
- Works as POC for our departments fleet vehicles and equipment
- Headed the Innovation team and attended various conferences
- Ensures viability of over 30 miles of roadway Produced various training documents and assessments.
IT- Roadway Systems Lead
NORTH TEXAS TOLLWAY AUTHORITY
05.2017 - 05.2022
- Manages technicians by assisting in the place of the manager, taking lead on projects, responding to emergencies, scheduling and assigning task, and providing feedback to the department manager
- Oversees install and maintenance of the roadway system equipment by completing installs, updating software, completing cabling and wiring, troubleshooting equipment, troubleshooting the data network
- Design and configure roadway system equipment, building and configuring equipment, and retrofitting obsolete equipment and software
- Work with multiple departments and vendors to resolve lane issues, contact vendors for system assistance, and conduct presentations and tours of equipment
- Led the innovation of Training Modules such as New Hire Training and Trailer Training Programs
- Led various IT roadway projects such as SRT-MLS2 Phase 1 Project, CPT Office Setup and Camera Install, Global Protect VPN Switch & SH360 install Project
- Assisted in various roadway projects such as Flir Initial Install, VTC Upgrade project, Digital Pad Lock Upgrade, & CPT Office Inventory Project
- Assisted in creating the Remote Office Inventory Policy
- Developed and Created the IT Roadway Cabinet Policy and Standards for the technicians
- Day to Day planning for the technicians and assigning various projects to the technicians.
IT-Roadway Systems Support Technician III
NORTH TEXAS TOLLWAY AUTHORITY
05.2013 - 05.2017
- Responsible for the Installation of new tolling ITS equipment including Cameras, RF/Readers, Loops, Lane controllers
- Support and maintain the system by troubleshooting system issues and tracking system trends
- Train other systems techs on how to properly install, maintain and monitor equipment to minimize revenue loss
- Lane Controller Set up, Aiming cameras, AVI mapping, Loop tuning to help ensure minimal revenue loss
- Daily Maintenance of existing equipment to include troubleshooting, in-field repairing, replacing & testing of equipment
- Control, test and troubleshoot lanes through LINUX OS.
IT-Roadway Systems Support Technician II
NORTH TEXAS TOLLWAY AUTHORITY
01.2011 - 05.2013
- Responsible for Installation of new tolling ITS equipment including Cameras, RF/Readers, Loops, Lane controllers
- Support and maintain systems by troubleshooting system issues and tracking system trends
- Lane Controller Set up, Aiming cameras, AVI mapping, Loop tuning to help ensure minimal revenue loss
- Daily Maintenance of existing equipment to include troubleshooting, in-field repairing, replacing & testing of equipment
- Control, test and troubleshoot lanes through LINUX OS.
Electronic Systems Technician
ELECTRONIC TRANSACTION CONSULTANTS CORPORATION
01.2005 - 01.2011
- Assembly and wiring of various modules that is pertinent to hardware tolling applications QA and trouble shooting of various electrical and computer components PCB production and testing Bill of Material, Ordering, Receiving, and Manufacturing duties Extensive prototyping, production, testing and implementation duties On‐site installation support As‐built and lesson learned analysis for future projects Supervised special projects with up to 5 people during peak times Other Job titles at ETC include, Assembler, Installation technician, and Building maintenance
Education
High School Diploma -
Lake Highlands High School
Dallas, TX 05.2001 - 05.2024
Automotive - Automotive Mechanics
ATI Career Training Center - Dallas
Dallas, TX 08.2004 - 05.2005
Skills
Electricalnalechnician/IT Tolling Systems Technician background experience
undefinedAccomplishments
- Axis Certified
- Leadership Coaching
- Time Management
References
Available Upon Request
Software
Linux
AutoCad
ITS Software
Certification
Axis Certification
Timeline
IT Roadway Systems Supervisor
NORTH TEXAS TOLLWAY AUTHORITY
05.2022 - Current
Axis Certification
01-2021
Linux OS Certification
01-2021
IT- Roadway Systems Lead
NORTH TEXAS TOLLWAY AUTHORITY
05.2017 - 05.2022
IT-Roadway Systems Support Technician III
NORTH TEXAS TOLLWAY AUTHORITY
05.2013 - 05.2017
IT-Roadway Systems Support Technician II
NORTH TEXAS TOLLWAY AUTHORITY
01.2011 - 05.2013
Electronic Systems Technician
ELECTRONIC TRANSACTION CONSULTANTS CORPORATION
01.2005 - 01.2011
Automotive - Automotive Mechanics
ATI Career Training Center - Dallas
08.2004 - 05.2005
High School Diploma -
Lake Highlands High School
05.2001 - 05.2024
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