Derrek Nunally
Black Rock,AR
Summary
Precision Agriculture expert with a track record of fostering customer relationships and streamlining processes. Skilled in analyzing feedback to boost satisfaction and drive sales through strategic communication and technical support.
Overview
11
11
years of professional experience
Work History
Precision Ag Field Specialist
Greenway Equipments Sales
Walnut Ridge, AR
02.2015 - 01.2026
- Provided technical support for customers in resolving complex issues.
- Provided technical support to customers for installation, maintenance, and troubleshooting of equipment.
- Analyzed customer needs and recommended appropriate products or services.
- Cultivated strong client relationships, enhancing customer loyalty and retention.
- Demonstrated products and shared knowledge with customers to improve engagement and understanding.
- Assisted in developing strategies to increase customer satisfaction levels.
- Researched and analyzed customer feedback to identify areas of improvement.
- Streamlined processes to enhance operational efficiency and reduce costs.
- Developed and maintained relationships with clients by providing timely and professional service.
- Provided customers with expert guidance on product selection and usage. on the latest product features and benefits.
- Explained and demonstrated equipment operations to customer.
- Coordinated promotional events to increase brand awareness and sales.
- Developed key customer relationships to increase sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Drove and maintained company vehicle, keeping in peak condition.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Developed and implemented strategies to meet sales quotas.
Ag Technician
Greenway Equipment
Walnut Ridge, Arkansas
02.2015 - 03.2021
- Maintained equipment for optimal functionality and reliability, minimizing downtime.
- Diagnosed issues and performed repairs on various mechanical systems.
- Utilized diagnostic tools to troubleshoot equipment malfunctions efficiently.
- Conducted routine inspections to proactively identify and address maintenance needs.
- Performed troubleshooting and repairs on equipment per manufacturer specifications, ensuring compliance and safety.
- Replaced defective components to restore equipment functionality. or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Education
Associate of Applied Science - Agriculture
ASU Beebe
Beebe, AR07-2017
Skills
- Effective communication
- Problem solving
- Relationship building
- Customer engagement
- GPS navigation
- Field equipment calibration
Accomplishments
Top Performer of Ag Tech Program for John deere school in Beebe
Skills
- Customer relationship
- Communicating new products and showing customer my thoughts on which would be best for him
- Sales
- GPS
- Time management
Timeline
Precision Ag Field Specialist
Greenway Equipments Sales
02.2015 - 01.2026
Ag Technician
Greenway Equipment
02.2015 - 03.2021
Associate of Applied Science - Agriculture
ASU Beebe