Derrian Lemons
Lufkin,TX
Summary
Diligent Pharmacy Technician Trainee and experienced Caregiver, adept in medication administration and patient support. Excelled in managing prescription refills and maintaining meticulous pharmacy records at Walgreens, enhancing patient care through effective communication and empathy. Proven track record in data entry and health insurance, ensuring optimal service delivery.
Resourceful Customer Services Officer known for high productivity and efficient task completion. Excel in conflict resolution, customer relationship management, and communication skills. Utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to leveraging time management and adaptability to meet tight deadlines and unexpected challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainee
Walgreens
Lufkin, US
09.2023 - 01.2024
- Utilized computer systems to enter patient information, fill prescriptions, process payments and update records accurately and timely
- Helped prepare prescriptions by counting, pouring and weighing medication
- Assisted with inputting patient and prescription information to produce labels and aid in prescription filling process
- Maintained patient profiles and medication records.
- Performed cashier duties such as accepting payments and issuing receipts.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Private Caregiver
Derrian Lemons
Lufkin, US
01.2020 - 02.2023
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Transported clients to doctor appointments, grocery stores, and other necessary destinations.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Patient Care Tech III
Chi Memorial
US
07.2022 - 01.2023
- Prep patients for surgery, Recovered patients from surgery
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
- Provided emotional support and counseling to patients during difficult times.
Hospice Aide
Derrian Lemons
Lufkin, US
11.2021 - 06.2022
- Assist patients with hygiene, Delivered supplies
- Provided physical, emotional and spiritual support to terminally ill patients and their families.
- Assisted in the delivery of patient care services as delegated by the RN Case Manager or other healthcare professionals.
- Observed changes in patients' condition and reported any unusual findings to the RN Case Manager.
- Completed assigned tasks such as light housekeeping, laundry, errands, meal preparation and grocery shopping.
- Administered medications or treatments as instructed by the RN Case Manager or physician orders.
- Monitored vital signs including temperature, pulse rate and respiration rate.
Education
Associate of Science - Veterinary Technology
Penn Foster College
12-2025
CERTIFIED NURSE ASSISTANT -
Angelina College
US10.2015
High School Diploma -
Florien High School
US05.2015
Skills
- Microsoft Excel
- Time Management
- Data Entry
- Empathy
- Communication
- Patience
- Flexibility
- Medical Skills
- Organization
- Customer Service
- Managing Prescription Refills
- Technician Assistance
- Team Collaboration
- Problem-Solving Skills
- Pharmacy Records Management
- Understanding of Drugs
- Cash Register Operations
- Patient Confidentiality
- Drug Storage Procedures
- Information Documentation
- Verifying Prescriptions
- Pharmacy Operations
- Health Insurance Plan Knowledge
- Certified Nurse Assistant
- Pharmacy Tech Trainee
- Effective communication skills
- Client Engagement
- Customer service
- Relationship Building
Certification
- Certified Nurse Assistant
- Pharmacy Tech Trainee
Languages
English, Fluent
References
References available upon request
Timeline
Pharmacy Technician Trainee
Walgreens
09.2023 - 01.2024
Patient Care Tech III
Chi Memorial
07.2022 - 01.2023
Hospice Aide
Derrian Lemons
11.2021 - 06.2022
Private Caregiver
Derrian Lemons
01.2020 - 02.2023
Associate of Science - Veterinary Technology
Penn Foster College
CERTIFIED NURSE ASSISTANT -
Angelina College
High School Diploma -
Florien High School
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