Derrick Benson
Pathgroup Labs
Fort Worth,TX
31
years of professional experience
A results-driven Production Manager with extensive experience leading manufacturing operations, optimizing production flow, and driving continuous improvement initiatives. Skilled in CGMP compliance, lean practices, workforce leadership, and cross-functional coordination. Known for strengthening quality, improving throughput, and building high-performing teams through clear communication, structured planning, and decisive problem-solving. Brings a strong foundation in process management, scheduling, training, and performance oversight, with a proven ability to maintain compliance and operational excellence.
Experienced with handling medical deliveries, ensuring timely and secure transport of specimens and supplies. Utilizes expertise in route optimization and adherence to healthcare protocols to maintain service quality. Track record of effective communication with medical staff and flexibility in adapting to changing delivery requirements.
Work History
Medical Courier
1 Year 6 Months- Implemented route optimization strategies, reducing delivery times while maintaining service quality for clients.
- Collaborated with laboratory staff to improve communication regarding specimen requirements and delivery schedules.
- Developed contingency plans for unexpected delays, ensuring minimal disruption in critical deliveries and services.
- Led initiatives to streamline logistics processes, resulting in improved efficiency across courier operations within the organization.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
Medical Courier
1 Year 2 Months- Coordinated timely transport of medical specimens between facilities to ensure efficient laboratory operations.
- Maintained compliance with safety protocols and regulations while handling sensitive materials during transit.
- Monitored vehicle conditions and performed routine maintenance checks to ensure reliability and safety standards.
- Trained new couriers on best practices for specimen handling and transportation procedures to enhance team performance.
Production Manager
7 Years- Oversee all aspects of production operations, including planning, scheduling, workflow optimization, and personnel direction.
- Lead continuous improvement initiatives to enhance quality, production flow, and output.
- Review production documentation to ensure CGMP, company standards, and design specifications are met.
- Identify and recommend process improvements to increase productivity and reduce operational waste.
- Resolve personnel and scheduling conflicts promptly to maintain production continuity.
- Develop streamlined production schedules and communicate goals clearly to production teams.
- Apply lean methodologies to eliminate unnecessary steps and balance workflow.
- Conduct interviews and support hiring, onboarding, and training of new employees.
Assistant Manager
14 Years- Delivered high-quality customer service and ensured customer satisfaction.
- Monitored cash intake and deposit records to maintain accuracy and reduce discrepancies.
- Assisted with schedule planning to ensure adequate staffing during peak demand.
- Conducted regular inventory counts, resolved discrepancies, and maintained optimal stock levels.
- Enforced policies to improve team productivity and strengthen operational efficiency.
- Managed security situations professionally and in accordance with company standards.
- Analyzed sales and gross profit reports to identify opportunities for market growth.
- Led weekly staff meetings and team-building activities to improve morale and performance.
Conductor
6 Years- Inspected train movement and equipment functionality both stationary and in motion.
- Communicated with dispatch to obtain or adjust direction and coordinate railcar movement.
- Followed all safety rules using hand signals, flags, radios, and lanterns to communicate with crew members.
- Performed coupling of air brake and electrical connections and conducted daily switch inspections.
Education
Skills
Leadership & Team Development
Production Planning & Scheduling
Lean Practices & Process Improvement
Problem Solving & Analytical Thinking
Conflict Resolution
Training & Performance Reviews
Loss Prevention
Organization & Workflow Optimization
Quality & Compliance Oversight
Clean driving record
Handling pharmaceutical materials
HIPAA compliance
Valid Driver's license
Delivering medical records
Timeline
Medical Courier
Pathgroup Labs
02.2025 - CurrentRead More
Medical Courier
CPL Laboratory
11.2023 - 01.2025Read More
Production Manager
Monarch PCM, LLC
01.2016 - 01.2023Read More
Assistant Manager
Walmart
01.2002 - 01.2016Read More
Conductor
Fort Worth & Western Railroad
01.1996 - 01.2002Read More
Trinity Valley Community College
Read More