Derrick Bray
Buffalo,NY
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
17
17
years of professional experience
Work History
Crew Member (seasonal)
Adamson Home Improvement
Buffalo, NY
06.2008 - Current
- Painting
- Roofing
- Lawn care
- Demolition
Dietary Aide/Porter
Erie County Medical Center
Buffalo, NY
05.2019 - 04.2023
- Assisted with preparation of snacks and other light meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned and sanitized kitchen equipment and surfaces.
Customer Service Representative
The UPS Store Inc.
Buffalo, Ny
12.2017 - 04.2019
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Updated system with order specifics and customer details, preferences, and billing information.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Stocker/Cashier
Walmart
Buffalo, NY
05.2017 - 11.2017
Cook/Stocker/Cashier Team Lead
Coffee Culture Cafe and Eatery
Buffalo, NY
09.2016 - 03.2017
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Monitored stock levels of food items and ordered more when necessary.
Stocker/Cashier
Burlington Coat Factory Distribution Center
Buffalo, NY
09.2016 - 01.2017
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
East High School
Buffalo, NY06-2009
Skills
- Cooking
- Safety awareness
- Influencing skills
- Docking management
- Computer skills
- Customer service
- Paperwork processing
- Filing
- Money handling
Timeline
Dietary Aide/Porter
Erie County Medical Center
05.2019 - 04.2023
Customer Service Representative
The UPS Store Inc.
12.2017 - 04.2019
Stocker/Cashier
Walmart
05.2017 - 11.2017
Cook/Stocker/Cashier Team Lead
Coffee Culture Cafe and Eatery
09.2016 - 03.2017
Stocker/Cashier
Burlington Coat Factory Distribution Center
09.2016 - 01.2017
Crew Member (seasonal)
Adamson Home Improvement
06.2008 - Current
High School Diploma -
East High School