Derrick Breathett
Ludowici,GA
Overview
7
7
years of professional experience
Work History
Mechanic
Military
12.2020 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Sales Associate
OSL Mobile
11.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Warehouse Associate
Meijers Warehouse
01.2018 - 10.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Service Representative
Victoria's Secret
01.2017 - 01.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
Education
High School Diploma -
Paul Laurence Dunbar High School
Dayton05.2010
Skills
- System Upgrades
- Mechanical Systems
- Vehicle Test Drives
- Vehicle Inspections
- Sales Closing
- Problem-Solving Skills
- Verbal and Written Communication
- Payment Processing
- Call Center Customer Service
- Organization Skills
- Multitasking Abilities
- Typing Speed
Timeline
Mechanic
Military
12.2020 - Current
Sales Associate
OSL Mobile
11.2019 - 08.2020
Warehouse Associate
Meijers Warehouse
01.2018 - 10.2019
Customer Service Representative
Victoria's Secret
01.2017 - 01.2018
High School Diploma -
Paul Laurence Dunbar High School