O’Neal Ralph

• Assisted in maintaining a high-functioning service department by taking on additional responsibilities including warehouse maintenance tasks.

Contributed to the success of the service department by providing excellent and clear communication regarding vehicle maintenance needs.

• Corrected faults and maximized performance by rebuilding systems.
• Ordered repair parts quickly to prevent delays in projects and repair work.
• Repaired and replaced worn and damaged components.
• Disassembled defective parts to make proper repairs.
• Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
• Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
• Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
• Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
• Coordinated with parts department to determine availability of necessary components.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
• Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Read and followed technical documentation to complete accurate repairs.
• Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Repaired engine and transmission components to rebuild engine and enhance vitality.

• Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
• Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.
• Corrected faults and maximized performance by rebuilding systems and individual components.
• Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Repaired and replaced worn and damaged components.
• Disassembled defective parts to make proper repairs.
• Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
• Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
• Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
• Coordinated with parts department to determine availability of necessary components.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
• Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
• Provided exceptional service experience for customers during consultations; clearly explaining necessary repairs while building trust through honesty and transparency.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
• Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.