Terri Franklin
Saint Louis,MO
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Aladdin Food Service, Coffee House
01.2019 - Current
- Provided exceptional service to high-net-worth clients, consistently exceeding monthly sales goals by 25%
- Recommended drink and food pairings from an extensive menu, leading to a 20% increase in beverage sales
- Maintained excellent guest satisfaction ratings by anticipating guest needs and providing a personalized experience
Life Insurance Producer
American Income Life
05.2017 - 05.2018
- Presenting and explaining insurance products and benefits packages door to door.
- Sell and up-sell insurance to new and existing clients
- Completing applications for insurance products
- Report daily number
- Attend optional training classes
- Completing tasks that an underwriter requires to get the client approved for the coverage
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 25%.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 15%.
Pro Account Sales Associate
Home Depot, USA
11.2014 - 02.2017
- Handling Pro account transactions, including phone, fax, and in-store orders, ensuring accuracy and efficiency
- Prioritizing excellent customer service, including answering questions, addressing concerns, and ensuring a positive shopping experience
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Developed merchandising displays that improved product visibility and drove sales in seasonal promotions.
- Analyzed sales trends to recommend product assortments that aligned with customer preferences and market demands.
Education
Associate Degree - Applied Science, Information Technology
ITT Technology Institute
Earth City, MO03.2015
Skills
- Customer engagement
- Fine dining etiquette
- Sales transaction handling
- High-quality customer service
- Team collaboration
- Team leadership
- Cost-effective supply sourcing
- Food safety standards implementation
- Workforce scheduling
Certification
ServSafe Certification, May 2020
Timeline
Food Service Supervisor
Aladdin Food Service, Coffee House
01.2019 - Current
Life Insurance Producer
American Income Life
05.2017 - 05.2018
Pro Account Sales Associate
Home Depot, USA
11.2014 - 02.2017
Associate Degree - Applied Science, Information Technology
ITT Technology Institute
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