Dynamic individual with hands-on experience in Customer Service and talented for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Driver
REESE RIDES TRANSPORTATION LLC
Decatur, GA
06.2025 - Current
Adhered to all safety regulations and protocols while driving to minimize risks.
Performed detailed inspections and maintenance checks on vehicles, ensuring they were ready for operation.
Assisted in planning efficient routes, optimizing travel time and fuel consumption.
Managed client communications by addressing inquiries in real-time during transport operations.
Facilitated efficient client and goods transportation through skilled operation of company vehicles.
Delivered timely transportation services while adhering to safety regulations and company policies.
Navigated efficiently using GPS systems, optimizing routes to enhance delivery times.
Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Monitored fuel consumption and implemented cost-saving measures during operations.
Mixer Machine Operator
Ken's Foods
McDonough, GA
03.2024 - Current
Operated mixer machines to ensure consistent product quality and adherence to specifications.
Monitored mixing processes, adjusting ingredients as needed for optimal results.
Conducted routine maintenance on equipment, reducing downtime and enhancing operational efficiency.
Collaborated with team members to streamline production workflows and improve output consistency.
Collaborated with team members to troubleshoot issues, enhancing workflow and productivity.
Trained new operators on safety protocols and machine operation procedures, promoting a safe work environment.
Implemented process improvements that increased mixing efficiency and reduced waste during production runs.
Supported inventory management by maintaining adequate stock of raw materials, consumables, and components for mixer machines operation.
CRAFT SERVICES
Self Employed Services
Atlanta, GA
01.2013 - 02.2024
Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
Worked well in a team setting, providing support and guidance.
Operated food preparation equipment to ensure efficient meal service.
Developed and executed diverse catering menus for events of varying sizes.
Collaborated with event planners to design personalized offerings that reflect client needs and preferences.
Curated diverse catering menus that align with client needs and event themes.
Cooked for large groups of people and managing various types of food for large events.
Coordinated with external vendors to secure necessary equipment and services at competitive prices.
Reduced churn rates by identifying at-risk customers and crafting personalized retention plans.