Derrick Corley

• Increased sales with special displays and promotions.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Directed daily store operations, ensuring compliance with Walgreens policies, procedures, and safety standards.
• Supervised front-end, pharmacy support, and merchandising workflows to maintain smooth customer service.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Introduced new methods, practices and systems to reduce turnaround time.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Managed inventory control, cash control and store opening and closing procedures.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Rotated merchandise and displays to feature new products and promotions.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Rotated merchandise and displays to feature new products and promotions.
• Managed inventory control, cash control and store opening and closing procedures.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Approved regular payroll submissions for 30+ employees within Kronos.
• Completed all point of sale opening and closing procedures, including counting contents of cash register.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
• Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Managed workload and task demand between corporate guidelines and staff abilities.
• Developed and managed employee schedules, balancing individual requests and requirements with business needs.
• Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.

• Helped store management meet standards of service and quality in daily operations
• Trained and mentored new employees to maximize team performance
• Completed store opening and closing procedures
• Responded to and resolved customer questions and concerns
• Managed schedules, accepted time off requests and found coverage for short shifts

• Became a registered Pharmacy Technician and started working in the Pharmacy
• Cashier
• Provided excellent customer service
• Photo
• Executed daily store task such as OSA, Resets/Revisions, Out dates, and some merchandising

• Cashier
• Head Photo Specialist
• Customer Service
• Executed daily task such as OSA, Resets/Revisions, and Out dates

Currently attending Sinclair Community College part time to obtain an associates degree in Business Management.