Derrick D. Moreland
Mooresville,NC
Summary
Dedicated and results-oriented professional with a strong background in intervention and customer service. Proven ability to leverage skills in surveillance and communication to enhance team performance and drive positive outcomes. Seeking to contribute to a dynamic team and support organizational goals through effective problem-solving and collaboration.
Overview
2
2
years of professional experience
Work History
Intervention Specialist
Nazareth family home connection
Rockwell , North Carolina
08.2023 - Current
- Supervise and ensure the safety and well-being of nine students aged 14-18 on a daily basis.
- Facilitate transportation to school, medical appointments, and extracurricular activities with 100% punctuality.
- Teach essential household living skills, leading to improved life skills and increased self-sufficiency.
- Guide students in financial management, resulting in an 8% increase in savings.
Security Officer
Allied Universal Security Services
Concord , NC
04.2022 - 07.2023
- Provided security services through regular patrols of premises to prevent unauthorized access.
- Conducted surveillance and maintained vigilant awareness to ensure the safety of all individuals on-site.
- Responded promptly to incidents, achieving a 10% reduction in response times.
- Maintained detailed incident reports and documentation to ensure accurate record-keeping and follow-up.
Front Desk Agent
Sleep Inn Hotel
Concord , North Carolina
08.2022 - 04.2023
- Acted as Manager on Duty in the supervisor's absence, effectively overseeing day-to-day operations.
- Managed a team of four front desk staff, providing guidance and support to ensure smooth check-ins, check-outs, and positive guest experiences.
- Collaborated with management to identify and address operational challenges, contributing to improved guest satisfaction scores.
- Conducted regular staff meetings to foster team cohesion and address any performance issues proactively.
- Assisted in inventory management and ordering of supplies, ensuring optimal stock levels and cost control.
Education
Bachelor of Arts - Criminal Justice
Hampton University
Hampton, VA10-2021
Skills
- Microsoft Office
- Communication
- First Aid & CPR Certified
- Surveillance
- Process Improvement
- Collaborative Teamwork
- Crisis intervention strategies
- Problem-Solving
- Data Entry
- Team Management
Timeline
Intervention Specialist
Nazareth family home connection
08.2023 - Current
Front Desk Agent
Sleep Inn Hotel
08.2022 - 04.2023
Security Officer
Allied Universal Security Services
04.2022 - 07.2023
Bachelor of Arts - Criminal Justice
Hampton University
Similar Profiles
Cameron MessengerCameron Messenger
Certified Nursing Assistant at Nazareth HomeCertified Nursing Assistant at Nazareth Home
Regina TovioRegina Tovio
Cook's Assistant at Nazareth HomeCook's Assistant at Nazareth Home
Jennifer FoxJennifer Fox
Executive Director at Family To Family ConnectionExecutive Director at Family To Family Connection