Derrick Dominguez

Lube Service Technician

Take 5 Oil Change

10.2023 - Current

Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
Contributed to a safe working environment by adhering to company safety protocols when operating equipment or handling hazardous materials.
Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
Demonstrated expertise in various makes and models, adapting quickly to new technologies in the automotive industry.
Improved team efficiency through effective communication and collaboration during high-volume appointment periods.
Developed strong relationships with customers by addressing their concerns promptly and professionally, earning their trust as a reliable technician.
Streamlined workflow processes by maintaining a clean and organized workspace, contributing to overall productivity.
Reduced wait times for customers by effectively managing workloads and prioritizing tasks in a fast-paced environment.
Ensured timely completion of scheduled maintenance services such as fluid exchanges, filter replacements, tire rotations, and battery installations for improved vehicle longevity.
Increased repeat business through exceptional customer service and thorough explanations of services performed on the client''s vehicle.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Suggested additional services to customers in order to meet upsell goals.