Derrick Dunbar J.R
CHARLOTTE,NC
Summary
Proven in enhancing operational efficiency and customer satisfaction, I leveraged inventory management and team collaboration skills at Amazon and My Pretty Lady Trucking. Specializing in order fulfillment and shipment coordination, I significantly reduced shipping times and improved dispatch processes, fostering a positive work atmosphere and developing a loyal client base through exceptional service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Amazon Order Sel
Amazon
09.2023 - Current
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
Custom T-Shirt Designer
Why Not Me Apparel's & Designs
02.2021 - 09.2023
- Trained new designers on best practices for custom t-shirt design, fostering talent development within the company.
- Enhanced customer satisfaction by creating unique and high-quality custom t-shirt designs.
- Coordinated with e-commerce team to optimize online presence, leading to increased web-based sales.
- Consulted with clients to assess their needs and preferences, providing tailored design solutions that exceeded expectations.
- Developed a loyal client base through exceptional service and attention to detail, ensuring repeat business and referrals.
Dispatch Manager
My Pretty Lady Trucking
04.2017 - 02.2021
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Reported to management operational activities and maintained current records.
Loader and Unloader
My Pretty Lady Trucking
02.2015 - 02.2016
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
Education
High School Diploma -
Lorain County Community College
Elyria, OH12.2010
Skills
Inventory Replenishment
Product Reviews Management
Amazon Analytics
Product sourcing
International shipping
Order Fulfillment
Inventory Management
Shipping
Social Media Marketing
Shipment Coordination
Customer database management
Certification
- Certified forklift operator, job connection 5/15/2024 -05/15/2027
Accomplishments
- Supervised a team of 12 staff members.
- Resolved product issues through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteImportant To Me
401k match4-day work weekPaid sick leaveCareer advancementPaid time offHealthcare benefitsFlexible work hoursPersonal development programsCompany CultureWork-life balanceTimeline
Amazon Order Sel
Amazon
09.2023 - Current
Custom T-Shirt Designer
Why Not Me Apparel's & Designs
02.2021 - 09.2023
Dispatch Manager
My Pretty Lady Trucking
04.2017 - 02.2021
Loader and Unloader
My Pretty Lady Trucking
02.2015 - 02.2016
High School Diploma -
Lorain County Community College