Derrick Gipson
Houston,TX
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
CHI St. Luke's Health - Baylor St. Luke's Medical Center
The Woodlands, TX
05.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Administrative Assistant/Patient Care Technician
Med Health
Houston, TX
09.2011 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Account Manager
LTD Financial
Houston, TX
10.2009 - 07.2011
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
Education
Associate Of Arts In Business -
Houston Community College
Houston, TX12.2023
High School Diploma -
Jack Yates High School
Houston, TX06.2001
Skills
- Data entry
- Office administration
- Administrative support
- Computer skills
- Journal entries
- Invoicing and collections
- Accounts payable and receivable
- Strong communication skills
Timeline
Patient Care Technician
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.2022 - Current
Administrative Assistant/Patient Care Technician
Med Health
09.2011 - 03.2022
Account Manager
LTD Financial
10.2009 - 07.2011
Associate Of Arts In Business -
Houston Community College
High School Diploma -
Jack Yates High School