DERRICK G. REED JR.
Detroit
Summary
Results-driven Facilities and Operations Manager with over 15 years of experience leading facility services, custodial operations, healthcare support services, inventory management, and customer-focused teams. Proven track record of managing large-scale facilities, developing employees, controlling operational costs, ensuring regulatory compliance, and building strong customer relationships. Experienced in staffing, budgeting, quality assurance, safety programs, supply chain management, and continuous improvement initiatives.
Overview
22
22
years of professional experience
Work History
Site Manager / Operations Manager
SBM Management Services
01.2022 - Current
- Manage custodial and facility operations across 8 facilities totaling millions of square feet for a major automotive client.
- Lead and supervise a team of 16 employees, including frontline staff and supervisors.
- Partner with plant managers and customer leadership to maintain service excellence and address operational concerns.
- Manage staffing, scheduling, employee development, performance management, and accountability programs.
- Oversee supply ordering, inventory control, operational reporting, and budget management.
- Coordinate financial obligations and obtain approvals from plant leadership.
- Conduct audits, inspections, and quality assurance reviews to maintain customer satisfaction and contract compliance.
- Drive continuous improvement initiatives focused on safety, service quality, and operational efficiency.
- Ensure compliance with company policies, environmental standards, and safety regulations.
- Awarded SBM Site Manager of the Quarter (Q2 2022) for leadership, operational performance, customer service, and team development.
Site Manager
Caravan Facilities Management
01.2019 - 01.2022
- Directed custodial operations for the Romulus Parts Distribution Center (PDC), a facility exceeding 1 million square feet.
- Managed 17 employees across two shifts, including a second-shift supervisor.
- Oversaw staffing, scheduling, training, audits, budgeting, inventory control, and customer relations.
- Maintained compliance with customer requirements, safety standards, and company policies.
- Implemented operational improvements that increased accountability and service consistency.
Operations Supervisor
Caravan Facilities Management
01.2017 - 01.2019
- Supervised custodial teams in a high-volume distribution environment.
- Coordinated daily work assignments, inspections, employee training, and quality control activities.
- Supported hiring, coaching, performance evaluations, and inventory management.
- Assisted leadership with operational planning and productivity improvement initiatives.
Surgical Services Technician
Providence Hospital
01.2015 - 01.2019
- Supported surgical teams by preparing operating rooms and maintaining sterile environments.
- Managed surgical equipment, room turnover, and supply replenishment.
- Coordinated with surgeons, nurses, and support staff to ensure efficient surgical operations.
- Maintained compliance with infection control, patient safety, and regulatory standards.
Material Handler
St. John Providence Health System
01.2012 - 01.2015
- Distributed patient care supplies throughout healthcare facilities.
- Maintained inventory accuracy and stock availability.
- Coordinated supply deliveries supporting uninterrupted patient care operations.
- Assisted with receiving, stocking, and inventory reconciliation.
Janitor
ABM Industries
01.2011 - 01.2012
- Maintained office cleanliness and facility appearance.
- Performed floor care, waste removal, and general cleaning services.
Tax Preparer
Roy Tax Service
01.2008 - 01.2010
- Prepared individual tax returns and collected financial documentation.
- Maintained confidentiality and accuracy of financial records.
Warehouse Attendant
Target Distribution Center
01.2008 - 01.2009
- Loaded and unloaded freight shipments.
- Organized and distributed merchandise while maintaining safety standards.
Shipping & Receiving Clerk
Value City Furniture
01.2004 - 01.2008
- Managed inventory using JDA software.
- Verified shipments and maintained inventory accuracy.
- Coordinated merchandise routing and receiving operations.
Education
Associate of Science - Accounting
Henry Ford Community College
Dearborn, MI01-2012
Skills
- Facilities Management
- Operations Leadership
- Team Development & Coaching
- Budget & Cost Control
- Customer Relationship Management
- Vendor & Contractor Management
- Inventory Management
- Quality Assurance & Auditing
- Safety & Compliance
- Work Order Management
- Process Improvement
- Supply Chain Operations
- Financial Accountability
- Microsoft Office Suite
- QuickBooks
- Excel & SPSS
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- SPSS
- JDA Inventory Management Software
- Work Order Management Systems
- Inventory Control Systems
- Data Analysis & Reporting
- Team leadership
- Site inspection and management
- Quality assurance
- Problem-solving
Recognition
Awarded SBM Site Manager of the Quarter (Q2 2022) for leadership, operational performance, customer service, and team development.
PROFESSIONAL HIGHLIGHTS
- Over 20 years of experience in operations, facilities, healthcare support, and inventory management.
- Managed teams of up to 17 employees across multiple shifts and facilities.
- Responsible for operations across 8 facilities totaling millions of square feet.
- Experience supporting both healthcare and automotive manufacturing environments.
- Recipient of SBM Site Manager of the Quarter Award.
Timeline
Site Manager / Operations Manager
SBM Management Services
01.2022 - Current
Site Manager
Caravan Facilities Management
01.2019 - 01.2022
Operations Supervisor
Caravan Facilities Management
01.2017 - 01.2019
Surgical Services Technician
Providence Hospital
01.2015 - 01.2019
Material Handler
St. John Providence Health System
01.2012 - 01.2015
Janitor
ABM Industries
01.2011 - 01.2012
Tax Preparer
Roy Tax Service
01.2008 - 01.2010
Warehouse Attendant
Target Distribution Center
01.2008 - 01.2009
Shipping & Receiving Clerk
Value City Furniture
01.2004 - 01.2008
Associate of Science - Accounting
Henry Ford Community College