Derrick Gwynn
Retail Sales, Customer Service
L.A.,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
9
years of professional experience
Work History
Used Car Sales Consultant
Wondries Toyota
09.2025 - Current
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Product Specialist
Cerritos Nissan
03.2025 - 09.2025
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Logged phone numbers and email addresses to contact customers for follow-ups.
Car Salesperson
Subaru Pacific
04.2024 - 02.2025
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Car Salesperson
HGreg Nissan in Buena Park
05.2021 - 03.2024
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Completed registration paperwork and sales documentation.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Car Salesperson
Russell Westbrook CDJR
03.2017 - 03.2020
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Improved the overall buying experience for each client by offering attentive support during test drives.
Education
High School Diploma -
Westchester High School
Los Angeles, CASkills
Effective patience in challenges
Effective communication
Technical knowledge
Attention to detail
Competitor analysis
Upselling and cross selling
Timeline
Used Car Sales Consultant
Wondries Toyota
09.2025 - Current
Product Specialist
Cerritos Nissan
03.2025 - 09.2025
Car Salesperson
Subaru Pacific
04.2024 - 02.2025
Car Salesperson
HGreg Nissan in Buena Park
05.2021 - 03.2024
Car Salesperson
Russell Westbrook CDJR
03.2017 - 03.2020
High School Diploma -
Westchester High School