Derrick Harper
Tulsa,OK
Summary
Goal-driven and skilled individual offering 4 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
23
23
years of professional experience
Work History
Ramp Agent/Crew Trainer
CRJ Aviation
06.2020 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Taught new team members correct procedures for all areas of operations.
Cleaning Contractor
Magoos
11.2005 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
Kitchen Manager
Tulsa Magoo's Sports Bar And Grill
11.2000 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Education
No Degree - Fire Prevention And Safety Technology
Tulsa Community College
Tulsa, OKHigh School Diploma -
Central High School
3101 W Edison St, Tulsa Ok05.1984
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Baggage handling
- Safety Procedures Compliance
- Safety Procedures
- Team Leadership
- Pushback and towing
- Flexible Schedule
Timeline
Ramp Agent/Crew Trainer
CRJ Aviation
06.2020 - Current
Cleaning Contractor
Magoos
11.2005 - Current
Kitchen Manager
Tulsa Magoo's Sports Bar And Grill
11.2000 - Current
No Degree - Fire Prevention And Safety Technology
Tulsa Community College
High School Diploma -
Central High School
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