Derrick Hendrickson
Mandan,ND
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bakery Manager
Cash Wise Foods
06.2024 - Current
- Managed daily bakery operations, ensuring product quality and adherence to company standards.
- Trained and supervised staff in baking techniques and customer service practices.
- Implemented inventory management processes for stock rotation and waste reduction.
- Developed and maintained relationships with suppliers to ensure timely delivery of product.
Dairy Manager
Cash Wise Foods
05.2018 - 03.2024
- Managed daily operations of dairy production to ensure product quality and compliance with safety standards.
- Trained new employees on best practices in dairy management, fostering a culture of safety and excellence.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
Department Manager
Cash Wise Foods
06.2014 - 03.2017
- Led team in daily operations, ensuring compliance with safety and health regulations.
- Managed inventory control processes, optimizing stock levels and reduce waste.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Inventory Control Manager
Cash Wise Foods
12.2012 - 11.2013
- Streamlined inventory tracking processes to ensure real-time accuracy and reduce discrepancies.
- Analyzed inventory data trends to inform strategic purchasing decisions and optimize stock levels.
- Coordinated audits and compliance checks to maintain regulatory standards in inventory practices.
- Improved inventory accuracy by implementing a robust cycle counting program and refining warehouse organization strategies.
- Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
Evening Shift Supervisor
Cash Wise Foods
06.2007 - 07.2010
- Supervised evening operations, ensuring compliance with safety and quality standards.
- Trained staff on customer service protocols and operational procedures.
- Coordinated inventory management, optimizing stock levels for peak hours.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Developed strong relationships with team members through open communication channels, serving as an accessible point of contact for addressing concerns or soliciting feedback.
Education
High School Diploma -
Century High School
Bismarck, ND05-1996
Skills
- Order management
- Employee scheduling
- Supply ordering
- Food management experience
- Supervisory experience
- Waste reduction
- Expiration monitoring
Certification
- Courageous Leadership Course
- Certified in Food Safety and handling
Timeline
Bakery Manager
Cash Wise Foods
06.2024 - Current
Dairy Manager
Cash Wise Foods
05.2018 - 03.2024
Department Manager
Cash Wise Foods
06.2014 - 03.2017
Inventory Control Manager
Cash Wise Foods
12.2012 - 11.2013
Evening Shift Supervisor
Cash Wise Foods
06.2007 - 07.2010
High School Diploma -
Century High School