Derrick Hennings
Summary
Processing Coordinator with a strong focus on data integrity and workflow optimization. Experienced in managing invoice compliance and resolving complex discrepancies, which enhances overall processing efficiency. Proficient in collaborating with internal teams to support timely approvals and maintain high quality and compliance standards.
Overview
8
8
years of professional experience
Work History
AP Subcontract Processing Coordinator
Kiewit
07.2023 - 02.2026
- Reviewed subcontractor invoices for contract compliance and accurate payment processing
- Resolved invoice discrepancies and escalated complex issues via ServiceNow to ensure timely approval
- Managed ServiceNow tickets to investigate and resolve invoice issues, improving processing efficiency
- Coordinated with internal teams and subcontractors to obtain invoices, insurance certificates, and required documentation
- Implemented process automation techniques to streamline workflow efficiency.
Data Operations Representative
TD Ameritrade
04.2021 - 07.2023
- Processed and updated brokerage account cases with a strong focus on accuracy and data integrity
- Identified missing or incomplete account data and initiated corrections to ensure record accuracy
- Supported team members with case resolution guidance and technical troubleshooting
- Consistently exceeded productivity and quality targets while maintaining compliance standards
- Assisted in improving workflow efficiency through accurate documentation and issue identification
Claims Examiner
Principle Choice Solutions
06.2018 - 04.2020
- Ensured timely payment of VA healthcare claims in accordance with regulatory requirements
- Processed 70+ claims per hour, ensuring accuracy and compliance with standards
- Escalated complex claims to appropriate teams for effective resolution
- Developed and implemented strategies to reduce claim processing times.
- Mentored junior examiners on best practices and compliance standards.
Education
Graphic Communications & Design -
ITT Technical Institute
Omaha, NE03-2015
Skills
- Compliance & Quality Assurance
- ServiceNow
- Microsoft Excel
- Workflow optimization
- Problem Resolution
- Cross-functional support
Timeline
AP Subcontract Processing Coordinator
Kiewit
07.2023 - 02.2026
Data Operations Representative
TD Ameritrade
04.2021 - 07.2023
Claims Examiner
Principle Choice Solutions
06.2018 - 04.2020
Graphic Communications & Design -
ITT Technical Institute