DERRICK JULIEN
Jersey City,NJ
Summary
Motivated Order Management Representative processes and tracks customer orders in a fast-paced environment, demonstrating a commitment to customer service excellence. Skilled in multitasking, prioritizing, and problem-solving while creating and maintaining a well-organized workflow. Strong Sales Force and Oracle knowledge and proficiency in navigating multiple systems.
Overview
6
6
years of professional experience
Work History
LOGISTICS ORDER MANAGEMENT
KORNIT DIGITAL NA, INC.
06.2021 - 05.2023
- Run daily reports to confirm all pending sales order
- Provide Estimated Time Arrivals on all International Orders to Customer Success Managers
- Research Domestic Sales Orders in Salesforce to establish the status to Customer Success Managers
- Liaison between customers and service technicians (Virtual and on-site) regarding small parcel orders
- Create commercial invoices for cross-border shipments to clear through US Customs and Border Protection
- Manage accounts and monitor warehouse stock for replenishments.
data entry clerk
principis capital, llc.
03.2017 - 03.2020
- Liable for reviewing accounts payable invoices and updating the status to the department head for payment approval
- Print and obtain signatures on accounts payable checks; Process urgent and miscellaneous check requests
- Maintains database by entering new and updated customer and account information.
Education
B.S - FINANCE
Saint Peter’s University
2641 John F. Kennedy Blvd, Jersey City, NJ 0730612.2024
Skills
- Strong Interpersonal Team Skills
- Superb Oral & Written Skills
- Intermediate Skills in Salesforce & Oracle ERP
- Microsoft Excel (VLOOKUP)
- Commercial Invoice
- Purchase Orders
- Manage & Monitor Logistics Performance
- Inventory Reconciliation
- International Shipping
- Order Process Management
- Google Drive
- Market Research
Timeline
LOGISTICS ORDER MANAGEMENT
KORNIT DIGITAL NA, INC.
06.2021 - 05.2023
data entry clerk
principis capital, llc.
03.2017 - 03.2020
B.S - FINANCE
Saint Peter’s University
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