Derrick Lancer
San Diego,CA
Summary
Adept Computer Technician with a proven track record at NCR, enhancing system functionality and resolving complex technical issues, demonstrating exceptional problem-solving and customer service skills. Skilled in computer assembly and troubleshooting, I significantly increased client satisfaction through effective remote support. My leadership in maintaining organized operations at Dirty Works showcases my organizational abilities and dedication to efficiency.
Overview
7
7
years of professional experience
Work History
Computer Technician
NCR
11.1994 - 02.1998
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
Janitorial
Dirty Works
10.1990 - 10.1993
- Contributed to efficient operations by maintaining organized storage areas for janitorial supplies and equipment.
- Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
- Maintained a well-organized supply closet, ensuring easy access to necessary cleaning materials for the entire janitorial team.
- Performed traditional janitorial tasks such as mopping, dusting, floor waxing, glass cleaning and waste disposal.
Education
Associate In Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
ITT TECHNOLOGY
Stockton, CA10.1993
Skills
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Installation and Repair
Timeline
Computer Technician
NCR
11.1994 - 02.1998
Janitorial
Dirty Works
10.1990 - 10.1993
Associate In Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
ITT TECHNOLOGY
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