Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Derrick Mabry

Avondale

Summary

Overall my goal is to provide exceptional customer service. I believe in going the extra mile to create the best experience possible. I believe you should represent the company you are employed with by acting as a leader an team player at all times.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to advanced member services/ lot attendant position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Member Services Lot Attendant

Sams Club
04.2024 - Current
  • Organized parking lot to ensure smooth traffic flow and efficient use of space.
  • Maintained cleanliness of parking area to provide a welcoming environment.
  • Assisted customers with locating vehicles to enhance customer satisfaction.
  • Monitored lot for unauthorized vehicles, ensuring compliance with regulations.
  • Improved lot appearance by removing debris and maintaining order.
  • Directed vehicles to available spaces, ensuring optimal utilization of lot.
  • Ensured safety of lot by identifying and reporting hazards.
  • Assisted in managing special event parking logistics to accommodate increased traffic.
  • Improved vehicle flow by coordinating entry and exit routes.
  • Ensured high standards of lot cleanliness through regular inspections.
  • Supported security efforts by monitoring lot activity and reporting suspicious behavior.
  • Assisted in training new attendants to uphold service standards.
  • Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.

Day Porter

Rapido Realty LLC
10.2018 - Current
  • In this position I work on an as need basis to supplement my hours
  • I removed debris and haul from the property
  • Clean property to make them move-in ready for next tenant, as well as stand in as personal assistant to the owner by completing various tasks including cash handling

Cashier/Usher/Concessions

Harkins Theaters
06.2021 - 04.2024
  • Greet customers with a warm and friendly welcome
  • Usher to appropriate theater, Boost customer service and sales in concessions by offering company promotions
  • Clean restrooms and common areas including rh kitchen area and main customer visiting areas
  • Cash handling experience
  • Maintained a clean and organized checkout area to ensure a pleasant environment for customers.
  • Resolved customer complaints with patience, ensuring positive resolutions.
  • Collaborated with team members to improve efficiency and customer service.
  • Provided excellent customer service by answering questions and offering assistance.
  • Trained new employees on checkout procedures to maintain consistency in service.

Education

Hope High School Online
01.2025

Skills

  • Customer Service
  • Dependability
  • Accuracy
  • Lot management
  • Customer interaction
  • Cleanliness maintenance
  • Lot safety
  • Customer assistance
  • Team collaboration
  • Time management
  • Shift flexibility
  • Customer satisfaction
  • Lot supervision
  • Task prioritization
  • Lot patrolling

Certification

  • Food Handlers Card
  • State Food Safety
  • Www.statefoodsafety.com
  • Successfully completed training on the proper way to handle food, proper hygiene, cleaning of working spaces and what to how to recognize and reduce contamination.

Timeline

Member Services Lot Attendant

Sams Club
04.2024 - Current

Cashier/Usher/Concessions

Harkins Theaters
06.2021 - 04.2024

Day Porter

Rapido Realty LLC
10.2018 - Current

Hope High School Online

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Derrick Mabry