Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrick Martin

KNOXVILLE,TN

Summary

A seasoned Property Manager with a proven track record at LHP Management, I excel in tenant relations and property management, enhancing occupancy and tenant satisfaction. Skilled in administration and staff management. My approach boosts operational efficiency and compliance. My adept use of software and exceptional communication skills ensure streamlined property operations.

Overview

25
25
years of professional experience

Work History

Assistant Property Manager

LHP Management • Knoxville, TN
Knoxville, TN
08.2025 - Current
  • Reviewed property complaints and code violations to support safe, comfortable living conditions for residents.
  • Sent non-payment notices to delinquent tenants in line with lease, county, and state requirements.
  • Handled lease negotiations, rental agreements, and other contract documents tied to property management.
  • Supervised property staff and provided daily guidance.
  • Kept accurate records of rent collections, security deposits, and other income activity.
  • Processed lease applications and verifications, then notified prospects of decisions.
  • Partnered with on-site and remote service providers to help tenants request accommodations.
  • Set tenant relation policies and supported rule enforcement across properties.
  • Applied rental payment policies and followed up on delinquent accounts through phone calls and in-person visits.
  • Managed property operations, maintenance, and administration.
  • Coordinated vendors for repairs, renovations, and landscaping services.
  • Supported tenant relations, improved tenant satisfaction, and streamlined service delivery.
  • Directed daily operations, maintenance, and administration across multiple properties.

Property Attendant

Emerald Housing Management, LLC
Knoxville, TN
04.2020 - Current
  • Answered guest questions regarding amenities and services and offered assistance in solving problems.
  • Greeted customers, answered their questions and provided them with assistance.
  • Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
  • Interacted positively with guests and coworkers to build professional relationships.
  • Monitored premises for potential risks and took appropriate action to keep patrons safe.
  • Reported required maintenance or repairs to management and maintained supply inventory.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Monitored access to facilities, enforcing entry requirements and restrictions.
  • Assisted other staff members in completing tasks as needed.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

Material Clerk - Automotive Parts

Eagle Bend Manufacturing
Clinton, TN
11.2010 - 06.2011

Maintained inventory of material received from the manufacturing line.

  • Inspected, accepted, or rejected material received.
  • Stocked all accepted material within designated area.

Estimator

Asphalt Unlimited of Asheville
Asheville, NC
01.2005 - 01.2009

Foreman 5 to 7-man crew for Highway and Residential properties

  • Supervised assigned field construction crews
  • Worked along with construction crews performing construction tasks
  • Conducted a construction crew to foster a positive attitude toward company goals.

Estimator

  • Estimated jobs for the season in highway and residential areas.
  • Reviewed plans to assess if they wereapplicable to the construction crew and company capacity.
  • Coordinated all estimates with the CEO for final approval.

Safety Coordinator

  • Enforced safety standards in the field and created reports as needed
  • Conferred with and led construction crews in the execution of construction procedures governed by safety protocols.

Office Manager

  • Worked with and supported the chief financial officer in all aspects of their job.
  • Managed 2 employees

AutoCAD Sub Contractor

Self-employees
Chantilly, VA
06.2003 - 06.2004
  • Implemented the electrical designs for heat-seeking missile turrets into the AutoCAD database.

Senior AutoCAD Operator/Surveyor

Bryant Bryant and Williams PC
South West, Washington DC
08.2002 - 08.2003

Graphic Manager

ManTech Test Systems
Chantilly, VA
08.2001 - 08.2002

Education

Architectural, Electrical, HVAC, And Mechanical Drafting/ACAD Certificate - Drafting/ACAD

Maryland Drafting Institute
Langley Park, MD
08-1989

Master Broker Certificate - Freight Broker

Freight Broker
Charlotte, NC

Skills

  • Work order monitoring
  • Debt control
  • Tenant relations
  • Lease administration
  • Property tours and inspections
  • Customer service-focused
  • Property inspections
  • Unit vacancies
  • Leasing and sales
  • Tenant and eviction laws
  • Property management expertise
  • Staff management
  • Payment collection
  • Lease renewals
  • Skilled multi-tasker
  • Maintenance scheduling
  • Fair housing mandates
  • Rent collection
  • Software utilization
  • Property management
  • Valid Tennessee driver's license
  • Multi-family property management
  • Vendor management
  • Exceptional oral and written communication skills
  • Compliance monitoring
  • Eviction notices
  • Eviction procedures
  • Fair housing compliance
  • Occupancy management

Timeline

Assistant Property Manager

LHP Management • Knoxville, TN
08.2025 - Current

Property Attendant

Emerald Housing Management, LLC
04.2020 - Current

Material Clerk - Automotive Parts

Eagle Bend Manufacturing
11.2010 - 06.2011

Estimator

Asphalt Unlimited of Asheville
01.2005 - 01.2009

AutoCAD Sub Contractor

Self-employees
06.2003 - 06.2004

Senior AutoCAD Operator/Surveyor

Bryant Bryant and Williams PC
08.2002 - 08.2003

Graphic Manager

ManTech Test Systems
08.2001 - 08.2002

Architectural, Electrical, HVAC, And Mechanical Drafting/ACAD Certificate - Drafting/ACAD

Maryland Drafting Institute

Master Broker Certificate - Freight Broker

Freight Broker
Derrick Martin