Derrick Mason
Little Rock,AR
Summary
To obtain a position with a company that enables me to gain valuable experience and provides me an opportunity to advance to a long-term position.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Stay At Home Dad
Little Rock, AR
01.2017 - Current
- While I’ve been home taking care of my two twin boys I’ve gained quite a bit more experience in time management and patients
- I’ve had to do everything twice and also double and triple check my work.
Washington National Insurance Company
Little Rock, AR
01.2014 - 01.2017
- Obtaining my Life and Health Insurance licenses has allowed me to travel across the state giving presentations and enrolling large groups
- I am also responsible for coordinating the presentations with the various company office administrators and HR reps.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Collaborated with team members to achieve target results
- Worked flexible hours across night, weekend and holiday shifts
FIS - Fidelity National Information Services
Little Rock, AR
01.2012 - 01.2014
- Working at FIS was a great experience, specifically relating to customer service aspects of online banking
- Was familiarized with development and launch of new programs and application support on all drafting and payroll processes
- Was also trained in Quicken and QuickBooks applications.
United Airlines/US Airways
Little Rock, AR
01.2011 - 01.2012
- While maintaining this job I was able to hone several different skills while learning how to multitask
- Responsibilities included customer service, ticketing, loading/unloading passengers, aircraft/ground handling, gate agent, agent training, and operating SHARES system.
Schickel’s Cleaners
Little Rock, AR
01.2010
- While working at Schickel’s Cleaners my main responsibility was customer service
- In addition to interacting with customers responsibilities also included operating SPOT Point of Sale Systems, tagging clothes, and completing daily bank deposits
- Won employee sales contest for House Account applications.
Education
Graduate -
Little Rock Central High School
Little Rock, AR 1999 - 2001
Skills
Attention to Detail
undefinedTimeline
Stay At Home Dad
01.2017 - Current
Washington National Insurance Company
01.2014 - 01.2017
FIS - Fidelity National Information Services
01.2012 - 01.2014
United Airlines/US Airways
01.2011 - 01.2012
Schickel’s Cleaners
01.2010
Graduate -
Little Rock Central High School
1999 - 2001
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