Shaton Jones
Dayton,OH
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Efficient and reliable Certified Nursing Assistant with excellent experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.
Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Certified in Area of certification.
Overview
12
12
years of professional experience
Work History
SJ 5163
- Embassy Place, Dayton, OH 45414, 4195528508, shatonjones204@icloud.com
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
- Greeted customers and offered them assistance where possible.
Cna, Black stone Home Health Care
Dayton, OH
10.2018 - Current
- Effectively communicate with other employees and upper management to ensure complete care of customers
- Evaluate the customers' needs and provide service options to meet their requirements.
Cna
Ziks Family Pharmacy and Home Medical Supply
Dayton, OH
10.2016 - 09.2018
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Evaluated the customers' needs and provided service options to meet their requirements.
Cna
Caring For You Home Health
Dayton, OH
05.2011 - 01.2016
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Evaluated the customers' needs and provided service options to meet their requirements
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
- Greeted customers and offered them assistance where possible.
Customer Service Rep
Burlington coat factory
Trotwood, OH
10.2012 - 01.2013
- Accurately completed cash register transactions
- Adhered to all store retail procedures and policies
- Championed promotional items to achieve sales goals
- Cleaned shelves, tables, and counters
- Educated customers about product options to exceed their experience
- Effectively executed visual merchandising and marketing initiatives
- Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products
- Received and processed cash and credit payments
- Served multiple customers simultaneously in a stressful environment.
Cashier
Walmart
Trotwood, OH
09.2007 - 01.2008
- Accepted customer payments, and made change when necessary
- Answered customers' questions on purchases, store policies, and
Medical Transportation Driver
GTECH
Dearborn, MI
07.2019 - 12.2019
- Successfully operated GPS devices, radios, and cellular devices to optimize route and maintain dispatch communications.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Achieved daily preparation for vehicle inspections prior to travel.
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
Education
Customer Service Rep - undefined
Diploma - undefined
Meadowdale High School
Certified HHA - undefined
Maranatha Provision HHA
Skills
- EXPERIENCE
- SHATON M JONES
- Customer Service Rep with outstanding customer service,
- Communication and business skills working in business-to-business sales
- For over 10 years Looking for a career to achieve and exceed company
- Goals
- Dependable CNA recognized for consistency in productivity and
- Attendance while exhibiting a positive attitude in light of challenging
- Situations Exhibits exemplary work ethic and willingness to learn new
- Processes and techniques which enhance business and team efforts
- Customer Service Good communication Skills
- Good multitasking Attention to detail
- Client and vendor relations Communications
- Customer acquisition Customer service
- Dependable Detail oriented
- Documentation and
- Reporting
- Housekeeping and
- Maintenance
- Issue resolution Marketing skills
- Multi-tasking and
- Negotiation
- Outstanding people skills
- Problem-solving abilities
- Vital Signs Collection
- Caregiver Relations
- Activities of Daily Living (ADL) Support
- Feeding Assistance
- Bedsore Prevention
- Emotional and Social Support
- Responding to Emergencies
- Supporting Personal Needs
- EXPERIENCE
- Patient-Focused Care
- Medical Recordkeeping
- Grooming and Bathing Assistance
- Catheter Change and Preparation
- Companionship and Emotional Support
- Oral Hygiene
- Universal Precautions
- Preparing Meals
- Basic Life Support
- Documentation Procedures Expertise
- Bed Transfers
- Dependable and Responsible
- First Aid/CPR
- Problem-Solving
- Self-Motivated
- Organization and Time Management
- Good Telephone Etiquette
- Attention to Detail
- Flexible and Adaptable
- Upselling Products and Services
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Transportation Driver
GTECH
07.2019 - 12.2019
Cna, Black stone Home Health Care
10.2018 - Current
Cna
Ziks Family Pharmacy and Home Medical Supply
10.2016 - 09.2018
Customer Service Rep
Burlington coat factory
10.2012 - 01.2013
Cna
Caring For You Home Health
05.2011 - 01.2016
Cashier
Walmart
09.2007 - 01.2008
SJ 5163
Customer Service Rep - undefined
Diploma - undefined
Meadowdale High School
Certified HHA - undefined
Maranatha Provision HHA
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