Derrick McNealy Jr.
Jackson,MS
Summary
Offering solid foundation in IT principles and keen ability to learn and adapt quickly to new technologies. Contributes analytical skills and methodical approach to problem-solving. Ready to use and develop technical expertise and analytical abilities in a new and challenging role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Hilton Garden Inn Hotel
05.2025 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Lead Service Technician
Aarons
05.2024 - 04.2025
- Streamlined repair processes by effectively utilizing diagnostic software for rapid issue identification.
- Supported sales staff by providing technical expertise on electronics to help them better understand products and recommend the most suitable options for customers.
- Safeguarded sensitive data during repairs by adhering to strict confidentiality protocols as per company policy.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
Construction Worker
Garan Inc
01.2023 - 05.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
Bachelor of Science - Cybersecurity
University of Southern Mississippi
Hattiesburg, MS05-2025
IT Network Security
Mississippi Gulf Coast Community College
Perkinston, MS05-2022
Skills
- Data entry
- Goals and performance
- Strong enthusiasm
- IT troubleshooting
- Network administration
- Software configuration
- System architecture
- Statistical analysis
- Hardware installation
- Process improvement
- Workflow coordination
- Technical support
Accomplishments
- Co-authored a paper submitted to the AAAI-24 conference, focusing on the potential of language models to
advance malware detection and improve cybersecurity frameworks.
- Led 400-hour research project using SPSS for data analysis and report generation with University of Southern Mississippi.
- Presented research findings at the prestigious SACNAS conference in Puerto Rico.
Languages
English
Native or Bilingual
Spanish
Limited Working
Certification
- CCNA - Scheduled to take: December 2025
- AWS - Scheduled to take: December 2025
Timeline
Sales Coordinator
Hilton Garden Inn Hotel
05.2025 - Current
Lead Service Technician
Aarons
05.2024 - 04.2025
Construction Worker
Garan Inc
01.2023 - 05.2024
Bachelor of Science - Cybersecurity
University of Southern Mississippi
IT Network Security
Mississippi Gulf Coast Community College
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