Derrick Mikkelsen

Through constant compassion and communication, I was able to set boundaries that dissuaded the client from previous violent behaviors toward staff before my arrival. Helped client discover opportunities for social engagement with peers during outings like; Native American Pow Wows, attending dances, joining a bowling league, speed dating, and the Saturday Market. Created captivating activities for the client, including building a toy car with hand tools.

Cultivated lasting relationships with the public, bars, and restaurants to ensure repeat patronage through enthusiastic customer service. Conducted weekly purchases from the O.L.C.C. based on the store's requirements. Working closely with the owners, we surpassed the OLCC's projected liquor sales of $805,488, reaching actual sales of $830,115 in one year. Engaged the public with promotional tastings in-store.

Efficiently managed coordination among the shipper, consignee, and driver manager to guarantee on-time pickup and delivery. Safely and legally navigated through stressful and unfamiliar locations while driving. Provided outstanding customer service and punctuality.

Enthusiastically sold hotel rooms at the front desk and over the phone. Greeted guests hospitably and managed their check-ins and check-outs. Performed night audit paperwork. Also, collaborated with other departments to fulfill guest requirements.

Provided assistance with crowd management and security at sports venues of the University of Oregon, including Knight Arena during concerts and events. Addressed customer concerns through friendly interactions, ensuring high satisfaction and safety.

Specialized in the transportation of oversized long loads for a flatbed company. Communicated effectively with shippers, consignees, and driver managers to ensure timely pickups and deliveries. Delivered exceptional customer service nationwide.