Derrick Miles
Edmond,OK
Summary
Dynamic, results-driven Sales Professional with experience in driving revenue growth and exceeding sales targets. Adept at analyzing customer needs, providing customized solutions, and delivering impactful sales presentations. Committed to delivering exceptional results and exceeding customer expectations. Passionate about sales, driven by challenges, and motivated to achieve continuous professional growth.
Overview
7
7
years of professional experience
Work History
Commercial Account Manager
Orkin
02.2024 - Current
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Increased client satisfaction by developing and maintaining strong relationships with key decision makers.
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication with clients.
- Identified cross-selling opportunities within existing accounts by staying current on additional product offerings available from the company.
Relationship Manager
Heartland Payment Systems
04.2021 - 11.2023
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Mud Engineer/Sales
Miles Drilling Fluids
05.2017 - 01.2021
- Cultivated habit of continually assessing outputs resulting from current production methods to identify and implement improvements to productivity.
- Sold and maintained products and services to help improve operations.
- Documented daily production and produced timely reports.
- Recommended changes to work flows or on-site procedures with eye towards increasing profitability of leases.
- Performed cleaning, repair and maintenance activities to keep equipment functional and safe.
Education
Bachelor of Science - General Business
Oklahoma State University
Stillwater, OK05.2017
Skills
- B2B Sales
- Microsoft Office
- Critical Thinking
- Prospecting and Cold Calling
- Effective Customer Communication
- Product Knowledge
- Client Relationships
- CRM proficiency
Timeline
Commercial Account Manager
Orkin
02.2024 - Current
Relationship Manager
Heartland Payment Systems
04.2021 - 11.2023
Mud Engineer/Sales
Miles Drilling Fluids
05.2017 - 01.2021
Bachelor of Science - General Business
Oklahoma State University
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