Derrick Mills
Locust Grove,GA
Summary
Operations Superintendent with extensive experience in managing daily operations and enhancing productivity through effective staff coordination and procedural improvements. Expertise in strategic planning and problem-solving, leading teams to achieve operational excellence. Proven ability to implement best practices that significantly boost performance and efficiency. Focused on maintaining safety standards and compliance while driving overall operational effectiveness.
Overview
23
23
years of professional experience
Work History
Operations Superintendent
Air Force Recruiting Service
Marietta, GA
04.2023 - Current
- Led a mega flight of 17 recruiters, gaining an impressive 318 accessions to bolster the Air Force Reserve Command (AFRC) target number of personnel.
- Drove production standards, enforcing a 70% prospecting surge, resulting in four recruiters attaining 110% of their annual mission goal, and three recruiters earning national recognition.
- Maximized $100K+ in assets by strategically planning engagements focused on restoring trust in the recruitment process at the applicant, unit, and wing level, leading to a 60% increase in customer satisfaction.
- Validated 670+ inspection items semiannually, mentored 13 flight chiefs, providing expertise to correct deficiencies, and secured a 97% flight compliance rate.
- Implemented strategic initiatives to streamline candidate processing and optimize workflows.
- Collaborated with senior leadership to align recruitment strategies with organizational objectives.
- Facilitated team meetings to address challenges and share best practices among recruiters.
- Analyzed recruitment data to identify trends, and support informed decision-making.
- Created reports outlining progress against key performance metrics and objectives.
- Negotiated contracts with vendors for operational supplies and services.
- Monitored daily operations to ensure compliance with production goals and quality standards.
- Resolved personnel conflicts through constructive feedback and amicable discussions.
- Supervised recruitment operations and coordinated staffing efforts across multiple locations.
- Developed training programs to enhance recruiter skills and improve operational efficiency.
- Coordinated training programs for new employees in the area of operations management.
- Oversaw financial management, budget management, accounting and payroll activities.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Delegated work to staff, setting priorities and goals.
- Developed talent acquisition strategies aligned with organizational goals and culture.
- Conducted interviews and assessments to evaluate candidate qualifications and fit.
- Facilitated onboarding processes to ensure smooth integration of new hires.
- Managed the onboarding process for new hires including paperwork completion, orientations.
Recruiting Inspector General
US Air Force Reserve Command
Warner Robins, GA
04.2014 - 02.2024
- Conducted comprehensive inspections of facilities and equipment for regulatory compliance.
- Evaluated operational procedures to ensure strict adherence to established regulations.
- Developed detailed inspection reports that outlined findings and actionable recommendations.
- Trained personnel on inspection methodologies and compliance standards to enhance knowledge.
- Assisted with implementation of corrective actions following inspection results to ensure compliance.
- Monitored continuous compliance with federal and military guidelines across operations.
- Provided feedback on operational practices to improve efficiency and ensure safety standards.
- Analyzed data and prepared summary reports for senior management based on inspection findings.
Flight Chief
US Air Force Reserve Command
Marietta, GA
08.2022 - 04.2023
- Organized career fairs and recruiting events to attract top talent.
- Established relationships with universities and recruitment agencies for effective sourcing.
- Created and implemented employee retention strategies to enhance workforce stability.
- Developed wellness plans to reduce stress and improve morale among employees.
- Ensured compliance with employment laws to mitigate legal risks.
- Identified talent management priorities and collaborated with human resource personnel.
- Managed employee discipline and termination processes to uphold company policies.
- Scheduled random drug testing to minimize risks associated with substance use.
- Conducted briefings to communicate mission objectives and ensure team alignment.
- Developed training programs for new personnel entering the Flight Chief role.
- Monitored the performance of subordinate personnel, providing feedback and guidance as necessary.
- Reviewed operational reports from subordinate personnel to identify areas for improvement in efficiency or safety practices.
Officer Accessions Program Manager
US Air Force Reserve Command
Warner Robins, GA
12.2019 - 08.2022
- Coordinated training exercises to boost team performance and mission success.
- Managed project timelines to align with strategic objectives and regulatory compliance.
- Oversaw budget planning for program funding and resource allocation.
- Facilitated interdepartmental communication to enhance collaboration and streamline processes.
- Mentored junior staff on effective program management best practices.
- Analyzed performance data to pinpoint improvement opportunities and efficiency enhancements.
- Developed comprehensive project plans, identified risks, set objectives, and monitored progress.
- Drafted reports for senior management, emphasizing key milestones achieved during program lifecycle.
- Facilitated stakeholder meetings to align on strategic initiatives.
- Enforced compliance with regulatory standards and company policies.
- Championed innovation and continuous improvement initiatives.
- Negotiated contracts and agreements with vendors and partners.
- Managed team of professionals to ensure operational efficiency and effectiveness.
- Determined consumer needs to provide products and services appealing to larger market.
- Analyzed key performance indicators to identify effective strategies.
- Negotiated contracts and agreements with vendors and suppliers.
Training and Development Manager
US Air Force Reserve Command
Warner Robins, GA
11.2018 - 12.2019
- Designed training programs for military personnel to enhance skills and knowledge.
- Developed instructional materials across diverse topics to address varied audiences.
- Evaluated training effectiveness through participant feedback and assessments.
- Mentored junior staff in instructional techniques and program development.
- Administered assessments to evaluate trainee progress and understanding.
- Facilitated team-building activities to improve communication among staff members.
- Researched current trends in corporate training methods to inform program updates.
- Managed budgeting for departmental expenditures related to training initiatives.
Production Analyst
US Air Force Reserve Command
Warner Robins, GA
01.2017 - 11.2018
- Analyzed production data to identify trends and forecast future needs.
- Managed inventory levels using systems for precise tracking and reporting.
- Prepared comprehensive reports on production metrics for leadership review.
- Performed root cause analysis on defects, recommending corrective action plans.
- Maintained accurate records of incoming and outgoing shipments from warehouse.
- Monitored production lines to ensure compliance with safety regulations.
- Identified process improvements to reduce costs and enhance output efficiency.
- Evaluated utilization and capacity against established performance goals.
Recruiter Specialist
US Air Force Reserve Command
Oklahoma City, OK
08.2014 - 11.2018
- Established relationships with potential candidates to build a robust talent pipeline.
- Coordinated interviews for efficient scheduling between candidates and departmental teams.
- Utilized applicant tracking systems to enhance recruitment workflows effectively.
- Collaborated with hiring managers to define specific job requirements and qualifications.
- Ensured timely follow-up communication after each stage of recruitment process.
- Managed on-site interviews, providing feedback to candidates on performance.
- Maintained precise records of recruitment activities within applicant tracking system.
- Conducted phone screenings to evaluate qualifications of prospective candidates.
Recruiting Specialist
US Air Force Reserve Command
Centerville, GA
05.2008 - 08.2014
Education and Training Specialist
US Air Force Reserve Command
Warner Robins, GA
05.2005 - 05.2008
- Identified training needs and gaps through collaboration with department leaders.
- Developed instructional materials tailored to various learning styles and preferences.
- Maintained training records to ensure compliance with regulatory standards.
- Mentored new trainers on effective curriculum delivery and engagement techniques.
- Implemented technology solutions for virtual training sessions and webinars.
- Conducted train-the-trainer sessions to prepare trainers for successful course delivery.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Facilitated classroom instruction for groups of up to 30 students.
Human Resources Specialist
US Air Force Reserve Command
Warner Robins, GA
09.2002 - 05.2005
- Implemented HR policies and procedures to ensure compliance and support organizational objectives.
- Analyzed employee feedback to enhance workplace culture and increase satisfaction.
- Maintained accurate employee records using HR information systems for efficient data management.
- Safeguarded human resource information, protecting operations and maintaining employee confidence.
- Collaborated with senior HR team to communicate company standards and policies effectively.
- Processed applications and resumes to maintain human resources records efficiently.
- Conducted background checks and coordinated new employee onboarding processes.
- Established performance management systems, including appraisals and goal setting, to improve productivity.
Education
Associate of Applied Science - Human Resources Management
Columbia Southern University
Orange Beach, AL08-2018
Skills
- Operational oversight
- Budget management
- Data analysis
- Contract negotiation
- Quality assurance
- Training development
- Employee onboarding
- Leadership training and development
- Employee recognition programs
- Employee counseling
- Safety compliance
- Process improvement strategies
- Proficient in Microsoft Office Suites
- Policy and Procedure Writing
SECURITY CLEARANCE
- Active Secret Clearance
Accomplishments
- Meritorious Service Medal for Outstanding Service
- USAF Senior NCO Academy
- USAF NCO Academy
- IMPACT Brooks Group Certification
- Airman Leadership School
References
References available upon request.
Timeline
Operations Superintendent
Air Force Recruiting Service
04.2023 - Current
Flight Chief
US Air Force Reserve Command
08.2022 - 04.2023
Officer Accessions Program Manager
US Air Force Reserve Command
12.2019 - 08.2022
Training and Development Manager
US Air Force Reserve Command
11.2018 - 12.2019
Production Analyst
US Air Force Reserve Command
01.2017 - 11.2018
Recruiter Specialist
US Air Force Reserve Command
08.2014 - 11.2018
Recruiting Inspector General
US Air Force Reserve Command
04.2014 - 02.2024
Recruiting Specialist
US Air Force Reserve Command
05.2008 - 08.2014
Education and Training Specialist
US Air Force Reserve Command
05.2005 - 05.2008
Human Resources Specialist
US Air Force Reserve Command
09.2002 - 05.2005
Associate of Applied Science - Human Resources Management
Columbia Southern University
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