Derrick Pool
Danville,VA
Summary
Skilled Massage Therapist and Lead Operator, celebrated for enhancing client satisfaction and team performance at McKinley Chiropractic Center and Intertape Polymer Group. Expert in deep tissue and Swedish massage, coupled with exceptional professionalism and ethics. Proven track record in improving workflow and client relaxation, leveraging anatomy knowledge and social skills without exceeding a 55-word limit.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Massage Therapist
McKinley Chiropractic Center
Danville, VA
12.2021 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Evaluated client conditions to recommend appropriate massage therapy methods.
Lead Operator
Intertape Polymer Group
Danville Va
11.2005 - Current
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Completed various testing procedures for optimum work performance.
- Supported management decision-making by compiling operational and production data into daily logs.
- Conducted thorough quality control inspections prior to product shipment, ensuring adherence to customer specifications and industry standards.
- Performed safety checks on machines and production equipment.
- Enhanced team performance through regular training sessions and coaching on best practices.
- Reduced downtime by proactively identifying potential issues and performing routine maintenance checks.
Education
Sylvain Melloul International Hair Academy
Lynchburg, VA11.2021
Plumbing
Virginia Vocational Trade Program
Richmond Va01.2003
Adult Learning Program
Richmond Va01.2002
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Trigger point massage
- Anatomy knowledge
- Hot stone massage
- Sports massage
- Social skills
- Range of motion improvement
- Massage therapy
- Aroma therapy
- Customer needs assessment
- Reflective listening
- Postural assessment
Certification
- Certified Massage Therapist (CMT) - National Certification Board for Therapeutic Massage & Bodywork (NCBTMB).
- Licensed Massage Therapist (LMT) - State Board of Massage Therapy.
- Sports Massage Certificate - American Massage Therapy Association (AMTA).
- Hot Stone Therapy Certificate – Various Professional Workshops and Institutes.
Timeline
Massage Therapist
McKinley Chiropractic Center
12.2021 - Current
Lead Operator
Intertape Polymer Group
11.2005 - Current
Sylvain Melloul International Hair Academy
Plumbing
Virginia Vocational Trade Program
Adult Learning Program