Derrick Ridley
Washington,DC
Summary
Experienced in supervising teams within operational settings, effectively conducting weekly meetings to align team efforts with project deadlines. Developed strategies aimed at enhancing customer service standards, resulting in improved team performance and client satisfaction. Maintained comprehensive records of employee performance and attendance, ensuring adherence to organizational policies. Provided ongoing training and mentorship to new employees, fostering a culture of continuous improvement and accountability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Labor Three Supervisor
City of Alexandria, VA
02.2025 - Current
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Created new strategies for improving customer service standards within the organization.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Operator
City of Alexandria, VA
Alexandria , Virginia
11.2018 - Current
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Performed routine maintenance on equipment to ensure optimal performance.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Learned and followed safety and emergency procedures.
- Maintained production and quality documentation.
- Checked control panel and gauges during equipment operation.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Set up and operated production machinery according to specific standards and protocols of company.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Education
Cdl Class
Nova CD L.School
Alexandria , Virginia07-2007
High School Diploma -
Washington Lee
Arlington, Virginia06-1991
Skills
- Employee training
- Performance evaluation
- Customer service
- Team building
- Time management
- Workplace safety
- Training and mentoring
- Staff education
- Attention to detail
Certification
- Defensive driver class. Class b Cdl with passenger endorsements and tanker's endorsements also air brakes
References
References available upon request.
Timeline
Labor Three Supervisor
City of Alexandria, VA
02.2025 - Current
Operator
City of Alexandria, VA
11.2018 - Current
Cdl Class
Nova CD L.School
High School Diploma -
Washington Lee