Derrick R. Kolle
Edwardsville,KS
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aisles Online Associate
Hy-Vee
Shawnee, KS
09.2021 - Current
- Provided exceptional customer service in response to inquiries received via phone calls, emails, or live chats from customers.
- Streamlined order processing workflows to reduce fulfillment times while maintaining quality control standards.
- Enhanced customer satisfaction by addressing and resolving issues promptly through effective communication.
- Managed customer service inquiries and complaints for customer satisfaction.
Cashier
Walmart
Shawnee, KS
08.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor's Degree - News And Sports Media
Kansas State University
Manhattan, KS05-2026
GED -
Kansas City Kansas Community College
Kansas City, KS05-2023
Skills
- Digital marketing
- Graphic design basics
- Deadline-driven mindset
- Customer service
- Time management
- Multitasking and organization
- Team collaboration
- Relationship building
- Flexible schedule
Certification
Business of Sports and Entertainment
Timeline
Aisles Online Associate
Hy-Vee
09.2021 - Current
Cashier
Walmart
08.2020 - 05.2021
Bachelor's Degree - News And Sports Media
Kansas State University
GED -
Kansas City Kansas Community College