Experienced and motivated customer service professional with cash handing and supervisory experience looking for a professional company and environment to grow and advance with
Overview
18
18
years of professional experience
Work History
Slot Attendant
Horseshoe Casino
Bossier City, LA
03.2025 - Current
Handled slot machine payouts and guest prize redemption to meet diverse guest needs.
Provided excellent customer service to enhance guest experiences.
Assisted customers with machine operation and gameplay
Revenue audit supervisor
Louisiana Downs
Bossier City, LA
07.2022 - 03.2025
Led revenue audit processes to ensure compliance with industry standards.
Implemented new auditing tools to enhance accuracy and efficiency.
Adhered to audit principles, standards, and practices to keep company in good standing.
Slot Attendant
Harrahs Louisiana Downs
Bossier City, LA
04.2017 - 06.2022
Guided customers in machine operation and gameplay inquiries to ensure enjoyable experiences.
Delivered exceptional customer service to foster positive guest interactions.
Dispensed funds to fulfill player jackpot requests for machine jackpots and change for player needs.
Parts Sales Manager
AutoZone
02.2017 - 07.2017
Sold auto parts to customers, maintained the sales floor, and opened and closed the store.
Slot Attendant
Eldorado Casino
03.2009 - 12.2016
Provided high levels of customer service, fixed small repairs on slot machines, assisted guests with slot machines, and processed taxable jackpots.