Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Tristin Noel

Tonganoxie,USA

Summary

A hard working shift manager right out of high school for 5 years, who helped manage more than 5 stores in my own area in Texas. Built strong relationships not only with our regulars but also the employees that I worked with, as well as management. Also a banker for the past two years who does what is needed of him and more, always shows up early for work and comes prepared. Efficient and thorough with any money transactions, double checking my paperwork and the amount to avoid mistakes and variances. Have always prided myself on my excellent customer service skills and the ability to deescalate situations to leave a customer happy and satisfied. Have transferred over to the slot industry very well in my first months, with no IR’s (exceptions) at all and also zero variances. More importantly though, I’ve throughly enjoyed getting to know our guests and building strong relationships in my short time here, going out of my way to get to know them personally and help them in any way I can.

Overview

7
7
years of professional experience

Work History

Slot Attendant

Ameristar Casino
04.2024 - Current
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Connected with guests on personal level to build loyalty.
  • Provided timely support to other departments as needed, fostering positive working relationships across the casino property.
  • Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.
  • Promoted responsible gaming practices, intervening when necessary to prevent potential problem gambling behavior.
  • Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
  • Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
  • Troubleshot machine malfunctions and diagnosed root causes.

Casino banker

Hollywood Casino at Kansas Speedway
05.2022 - Current
  • Conducted financial transactions accurately and efficiently while ensuring compliance with regulatory requirements
  • Monitored and balanced cash drawers, ensuring accurate accounting of funds at the end of each shift
  • Provided excellent customer service by assisting guests with inquiries about casino policies and procedures
  • Collaborated with other casino staff to ensure smooth operation of gaming tables and resolve any customer disputes
  • Upheld compliance with all gaming regulations and company procedures to maintain a safe and secure gaming environment.

Shift manager

Walgreens
09.2017 - 05.2022
  • Conducted staff training and performance evaluations to promote professional growth and improve overall team performance
  • Enforced company policies and procedures to ensure a safe and compliant work environment for employees and customers
  • Collaborated with senior management to develop strategies for boosting sales, controlling costs, and enhancing overall business performance
  • Successfully managed a team of 15 employees, ensuring efficient operations and exceptional customer service during shifts
  • Oversaw inventory management and ordering processes, maintaining optimal stock levels and minimizing waste
  • Implemented training programs to develop staff members' skills and strengthen team cohesion
  • Resolved customer complaints and concerns in a timely and professional manner, achieving high satisfaction ratings.

Education

Diploma -

Cleburne High School
05.2017

Skills

  • Excellent customer service
  • Cash handling
  • Managing a shift
  • Opening and closing stores
  • Good with computers and computer programs
  • Quick learner
  • Hard working
  • Always shows up early to shift and will stay late if needed

Personal Information

Title: Banker

Timeline

Slot Attendant

Ameristar Casino
04.2024 - Current

Casino banker

Hollywood Casino at Kansas Speedway
05.2022 - Current

Shift manager

Walgreens
09.2017 - 05.2022

Diploma -

Cleburne High School
Tristin Noel