Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Lewis

643 North Santa Mesa,AZ

Summary

Dynamic and dedicated professional with extensive experience at Wekopa Casino Resort, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective communication and efficient multitasking. Recognized for maintaining compliance with safety standards while fostering a collaborative team environment. Committed to delivering exceptional service and ensuring a positive experience.

Overview

14
14
years of professional experience

Work History

Slot Attendant

Wekopa Casino Resort
03.2014 - 08.2025
  • Maintained cleanliness and organization of gaming machines to enhance guest experience.
  • Assisted patrons with machine operations, providing clear instructions and support.
  • Monitored gaming areas for compliance with regulations and safety standards.
  • Resolved guest inquiries and concerns promptly to ensure satisfaction.
  • Payout the guest in cash or check when they hit a jackpot
  • Years of handling large amounts of cash.
  • Years of experience in customer service.

Line Cook

Casino Arizona at Talking Stick Resort
11.2011 - 12.2013
  • Prepared ingredients by chopping, slicing, and dicing for efficient meal assembly.
  • Maintained cleanliness and organization of kitchen workspace to ensure safety protocols.
  • Operated kitchen equipment, including ovens, grills, and fryers, adhering to safety guidelines.
  • Collaborated with team members to ensure timely service during peak hours.
  • Followed health and safety regulations while handling food products to prevent contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

McClintock High School
1830 East Del Rio Drive, Tempe, AZ 85282

Skills

  • Quick learner
  • Strong communication skills
  • Patience and empathy
  • Efficient multitasking
  • Team player attitude
  • Reliability and punctuality
  • Cash handling proficiency
  • Accurate money handling
  • Serving customer needs
  • Providing change
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Excellent communication
  • Customer satisfaction

Timeline

Slot Attendant

Wekopa Casino Resort
03.2014 - 08.2025

Line Cook

Casino Arizona at Talking Stick Resort
11.2011 - 12.2013

High School Diploma -

McClintock High School

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Stephen Lewis